[Remote] Credit & Collections Representative

Note: The job is a remote job and is open to candidates in USA. Sunbelt Rentals is a leading company in the equipment rental industry, seeking a Credit & Collections Representative to join their team. This role involves making collection calls on past due accounts and managing customer payment statuses to reduce delinquency for assigned accounts.

Responsibilities

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answering incoming customer calls
• Deal with customers and profit centers to get disputed invoices resolved
• Deal with general contractors for specific jobs and make arrangements for joint checks
• Forward Certificates of Insurance and Tax Certificates to the appropriate departments
• Update and amend customer maintenance information

Skills

• Knowledge of construction lien laws
• Professional phone etiquette
• Commitment to excellent customer service
• Detail oriented
• Excellent written and verbal communication abilities
• Extensive knowledge of fair debt and collection management
• Strong knowledge of state commercial laws
• Knowledge of legal lending methods
• Some experience with computerized accounting methods

Benefits

• Health
• Dental
• Vision
• Life insurance
• Wellbeing
• Retirement plan with employer matching contributions

Company Overview