[Remote] Digital Analyst

Note: The job is a remote job and is open to candidates in USA. World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. They are seeking a curious, self-driven Digital Business Operations Analyst to support team operations by transforming data into actionable insights and collaborating with stakeholders to enhance decision-making processes.

Responsibilities

• Gather, clean, and analyze business data from multiple internal systems and platforms to support operations and reporting needs
• Design and maintain dashboards and recurring reports using tools such as Power BI, Tableau, or Excel to give stakeholders a real-time view of key performance indicators
• Collaborate with cross-functional teams to understand reporting requirements and translate business questions into data-driven solutions
• Monitor data quality and flag anomalies or inconsistencies, escalating issues and recommending corrective actions
• Document reporting processes, data definitions, and methodology to support knowledge sharing and consistency
• Support ad hoc data analysis requests from operations leaders and present findings in a clear, non-technical format
• Participate in process improvement initiatives by identifying trends, inefficiencies, or opportunities revealed through data
• Navigate ambiguous requests, ask the right clarifying questions, and take initiative to find answers independently
• Stay current on tools and best practices — proactively seeking out new skills and approaches that can benefit the team
• Support daily business operations, including troubleshooting issues and ensuring smooth workflows
• Assist in the creation and coordination of training programs, workshops, and other learning initiatives aimed at improving employee skills and performance
• Assist in creating and communicating changes, initiatives, and updates to employees and other key stakeholders
• Maintain detailed documentation of processes, procedures, and project statuses

Skills

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Math, or a related field — or equivalent hands-on experience
• 0-2 years of experience in a business operations, data analysis, or reporting role
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and basic data modeling
• Exposure to data visualization tools such as Power BI or Tableau
• Strong attention to detail and a commitment to accuracy in data handling
• Ability to communicate data findings clearly to non-technical stakeholders
• A collaborative mindset and the ability to work across teams and business functions
• Genuine curiosity and a drive to continuously learn; self-directed with a proactive approach to problem-solving
• Demonstrated ability to navigate ambiguity and drive toward solutions with limited direction
• High adaptability and the ability to shift priorities quickly in a fast-moving environment
• Experience building and maintaining dashboards in a professional or academic setting
• Experience in financial pipeline tracking, forecasting and profit/loss statements
• Familiarity with AI-assisted productivity tools or Microsoft Power Automate for workflow automation
• Experience working in operations, supply chain, or technology services environments
• Exposure to project management methodologies or tools (e.g., Smartsheet, Asana, Jira)

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Company Overview

Company H1B Sponsorship