[Remote] Field Operations Technician (Part-Time)

Note: The job is a remote job and is open to candidates in USA. Looma is an in-store digital media platform focused on storytelling and education. They are hiring a part-time Field Operations Technician to support the installation and ongoing maintenance of tablet displays inside retail partner locations, ensuring displays are operational and visually polished.

Responsibilities

• Prepare, install, and maintain Looma tablet displays in retail environments
• Troubleshoot hardware and mounting issues, including on-site reboots, remounting tablets on shelves, and correcting cable management and power connections
• Install and maintain display décor and signage
• Perform routine store audits to ensure displays are online, clean, and operating at peak performance
• Respond to and prioritize urgent maintenance requests
• Support new pilot programs and large-scale retail rollouts

Skills

• Must be able to work as a W-2 employee (this is **not** a contractor or 1099 role)
• Previous experience with on-site technical troubleshooting of digital devices (e.g., tablets, screens, kiosks, POS hardware, or similar technology)
• Reliable access to a car and smartphone (used for audits and reporting)

Company Overview