[Remote] Sponsor Content Manager – Event Communications & Content Operations

Note: The job is a remote job and is open to candidates in USA. IntePros is responsible for overseeing sponsor communications and content operations across multiple large-scale events. The role focuses on managing high-volume communications, coordinating workflows, and ensuring seamless execution of sponsor-related content and engagement strategies.

Responsibilities
• Oversee sponsor communications across multiple large-scale events
• Manage high-volume communication channels, including tickets and email correspondence
• Maintain rapid response times and deliver high-quality, white-glove service to sponsors
• Develop and execute communication strategies for sponsor engagement
• Create and manage custom HTML email communications using email marketing tools
• Coordinate schedules and workflows using data management systems such as Airtable
• Manage and organize data related to sponsor and speaker communications
• Develop comprehensive resource materials to support sponsor engagement
• Analyze communication and performance data to inform future improvements
• Serve as a liaison between internal teams and external sponsors to ensure alignment
• Support execution across multiple concurrent events and workstreams

Skills
• Experience managing complex stakeholder relationships across internal teams and external sponsors
• Experience supporting large-scale events with high-volume communications (1,000+ tickets and emails annually)
• Experience working with customer service platforms such as Zendesk, maintaining rapid response times
• Experience using email marketing tools (e.g., Email Builder) to create custom HTML communications
• Experience managing data and workflows using systems such as Airtable
• Strong proficiency in HTML for email development
• Experience using Microsoft Outlook for professional communications
• Experience developing communication strategies and resource materials
• Experience analyzing performance data to inform future strategies
• Experience supporting multiple concurrent events and large sponsor groups (250+ sponsors)
• Experience in event content management, particularly technical conferences or enterprise-level events
• Experience developing strategic communication plans
• Experience creating resource materials for stakeholders
• Experience analyzing performance data to drive improvements
• Strong stakeholder management and cross-functional coordination skills

Company Overview
• IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce. It was founded in 1996, and is headquartered in Lexington, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://intepros.com.