**Rewritten Job Title:**

Energy Services Data Entry Clerk – Remote Work From Home Position | Client Records Management & Administrative Support Specialist

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Join arenaflex: Make a Lasting Impact as an Energy Services Data Entry Clerk

Are you detail-oriented, organized, and passionate about supporting community initiatives that transform lives? Do you thrive in a remote work environment where your contributions directly impact families in need? If so, arenaflex invites you to become an integral part of our mission-driven team as we continue our vital work in supporting individuals and families through our comprehensive Energy Services Programs.

At arenaflex, we believe that every role within our organization contributes to meaningful change. As a Data Entry Clerk working remotely, you'll be the backbone of our operations, ensuring that client records remain accurate, accessible, and up-to-date. Your precision and dedication will help us deliver essential energy assistance services to those who need it most in our community.

About arenaflex

arenaflex is a non-profit human services agency dedicated to positive change and community growth. For years, we have been committed to fostering holistic well-being by providing essential services to individuals and families throughout our region. Our dynamic team is united by a shared passion for making a lasting impact in the lives of those we serve. We pride ourselves on creating an inclusive, supportive environment where every employee feels valued and empowered to contribute to our mission.

Our Energy Services Programs are designed to help families manage their energy costs, access utility assistance, and achieve greater financial stability. These programs are critical to community welfare, especially during challenging economic times. By joining arenaflex as a Data Entry Clerk, you'll play a crucial role in ensuring these vital services run smoothly and efficiently.

Position Overview

As a valued member of our Energy Services team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our programs. This is a full-time remote position that offers flexibility while allowing you to make a meaningful difference in your community from the comfort of your home office.

The ideal candidate will possess exceptional organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. You should be comfortable working independently while maintaining clear communication with team members and program staff. This position requires someone who takes pride in accuracy and understands the importance of maintaining confidential client information.

Key Responsibilities

• Client Records Management: Input and maintain updated client status records in the Statewide Client Service Center, accurately reflecting the current production pipeline and ensuring all information remains current and accessible.
• Communication Monitoring: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt to ensure seamless information flow between team members and external stakeholders.
• Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and other industry-standard platforms used in energy assistance programs.
• File Organization: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring full compliance with agency and funder requirements at all times.
• Team Collaboration: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services to our clients.
• General Administrative Support: Assist with various clerical duties, including filing, mailings, phone coverage, and other tasks as needed to support program operations.
• Remote Work Availability: Maintain availability for remote work, including attending virtual meetings, responding to emails promptly, and conducting regular duties as needed during standard business hours.
• Professional Development: Attend all required staff meetings, supervision sessions, training, and contractual meetings to stay current with program requirements and best practices.
• Training Participation: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and knowledge in human services data management.
• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role, protecting sensitive client information and adhering to all privacy regulations and agency policies.
• Additional Duties: Perform related work as required to support the overall mission and operations of arenaflex.

Essential Qualifications

• Education: Associate degree or equivalent professional experience in a related field.
• Experience: Two years of experience in Human Services or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Substitution Policy: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education at the discretion of management.
• Language Skills: Bilingual in Spanish preferred, though not required, to better serve our diverse community members.
• Technical Proficiency: Strong computer skills with proficiency in Microsoft Office applications, email platforms, and comfort learning new database systems.
• Communication Skills: Excellent written and verbal communication abilities, with the capacity to interact professionally with clients, colleagues, and external partners.
• Organizational Skills: Exceptional attention to detail and ability to organize and manage multiple tasks simultaneously while maintaining accuracy.
• Remote Work Readiness: Must have a reliable home office setup with stable internet connection and the ability to work independently with minimal supervision.

Preferred Skills and Competencies

• Previous experience in energy assistance programs or utility customer service


• Familiarity with state and federal assistance programs such as LIHEAP


• Experience working in non-profit or human services organizations


• Strong problem-solving abilities and initiative


• Ability to adapt to changing priorities and deadlines


• Commitment to serving diverse populations with empathy and respect


• Experience with Monday.com or similar project management platforms


• Knowledge of database management best practices

What We Offer

At arenaflex, we believe in investing in our employees just as much as they invest in our mission. When you join our team, you'll enjoy a comprehensive benefits package designed to support your well-being, financial security, and personal growth:

• Health Insurance: Comprehensive medical, dental, and vision coverage to take care of your health and the health of your family.
• Paid Time Off: Generous paid time off to relax, recharge, and maintain a healthy work-life balance.
• Flexible Work Environment: Enjoy the benefits of remote work with hybrid opportunities that suit your lifestyle and professional needs.
• Student Loan Assistance: We're here to help ease your student loan burden through our student loan forgiveness programs.
• Tuition Remission: Invest in your education and career growth with our tuition remission program.
• Retirement Planning: Secure your future with our employer-sponsored retirement plan contributions.
• Pet Insurance: We care about your furry family members too, which is why we offer pet insurance options.
• Employee Discounts: Access exclusive discounts and perks through our employee benefits program.
• Professional Development: Opportunities for ongoing training and career advancement within the organization.

Work Environment and Culture

At arenaflex, we foster a collaborative and supportive work culture that values diversity, inclusion, and professional growth. As a remote Data Entry Clerk, you'll be part of a team that communicates regularly through virtual meetings, email, and project management tools. We believe in maintaining strong connections even when working remotely, and we provide the technology and resources needed to help you succeed.

Our organization is committed to maintaining a positive workplace where every employee feels respected, valued, and empowered to make a difference. We celebrate diversity and believe that unique perspectives strengthen our ability to serve our community effectively. You'll find colleagues who are passionate about social impact and dedicated to making the world a better place, one family at a time.

Career Growth Opportunities

We believe in nurturing talent and supporting the career advancement of our employees. As a Data Entry Clerk at arenaflex, you'll gain valuable experience in human services program administration, database management, and client relations. These skills provide a strong foundation for future growth within our organization or the broader non-profit sector.

Many of our current leadership team members began their careers in entry-level positions and advanced through dedication and professional development. We encourage internal mobility and regularly post internal job opportunities for qualified candidates looking to take the next step in their careers.

Join Our Mission

If you're ready to make a meaningful difference in your community while building a rewarding career, arenaflex invites you to apply for this exciting opportunity. We're looking for passionate individuals who share our commitment to serving others and making a lasting positive impact on the lives of families in need.

This is more than just a data entry job—it's an opportunity to be part of something bigger. Your attention to detail and organizational skills will directly impact our ability to deliver essential energy assistance services to families facing difficult circumstances. Every record you maintain, every document you process, and every communication you handle contributes to our mission of building a stronger, more supportive community.

How to Apply

Employment Type: Full-Time

Position: Energy Services Data Entry Clerk – Remote

If you're interested in joining the arenaflex team, we encourage you to apply today! To be considered for this position, please submit your application through our online portal. Our hiring team will review all applications and reach out to qualified candidates for next steps.

At arenaflex, we value your time and interest in our organization. We look forward to learning more about how your skills and experience can contribute to our mission. Apply now and become part of a team that truly makes a difference in the community!

arenaflex is an equal opportunity employer. We are committed to diversity and inclusion and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability, or any other protected characteristic.