Solutions Engineer

Fortress Information Security is focused on deploying and customizing cybersecurity risk management solutions for defense sector clients. As a Solutions Engineer, you will support the delivery and compliance of these solutions while collaborating with various teams to address client needs and enhance cybersecurity measures.

Responsibilities

• Configure, demonstrate, and support Fortress’s cybersecurity solutions for defense clients
• Deliver technical presentations that clearly communicate solution value to stakeholders
• Support solution delivery to ensure compliance with federal and defense cybersecurity standards (e.g., NIST, CMMC, DFARS)
• Maintain and enhance demo environments to showcase the latest platform capabilities
• Gather and document customer requirements under the guidance of senior engineers
• Translate customer feedback into actionable requirements for product and engineering teams
• Create clear process flows, documentation, and user guides to support both internal teams and customer success
• Collaborate with Sales, Product, and Engineering to ensure solutions are both technically feasible and defense-compliant
• Provide field insights and customer feedback to inform product roadmap discussions
• Participate in testing and validating new product features before release
• Build knowledge of cybersecurity frameworks, risk management principles, and defense-sector requirements
• Stay current on industry standards and emerging defense cybersecurity threats
• Develop the skills to independently deliver technical demos and customer workshops over time
• Other duties as assigned

Skills

• 1–2 years of experience in a technical role (e.g., IT, cybersecurity, risk management, or solutions engineering)
• Experience in customer-facing or support roles, ideally with defense or government clients
• Strong communication skills with the ability to translate technical concepts into clear, actionable information
• Foundational understanding of cybersecurity frameworks (e.g., NIST, CMMC, ISO 27001) and supply chain security principles
• Familiarity with process documentation, solution diagrams, or workflow tools
• U.S. citizenship required
• Ability to obtain a security clearance (required)
• Bachelor's degree in cybersecurity, computer science, information technology, or related field, or equivalent professional work experience required
• Experience with AI-enabled tools in cybersecurity or risk platforms
• Experience using reporting and dashboard tools such as Looker, Tableau, Power BI, or similar platforms
• Experience configuring reports and working with data to support business or customer needs
• Security-related certifications (e.g., Security+, Network+, CMMC-focused training) preferred but not required

Benefits

• Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
• Company paid life, short- and long-term disability insurance
• Employee Assistance Program
• 401(k) match
• Flexible Paid Time Off
• Parental Leave
• Tuition and certification reimbursement
• Employee Referral Programs
• Company Sponsored Events

Company Overview