Spotify Online Support Advisor with Italian and English

Job Title:
Spotify Online Support Advisor with Italian and English

Job Description

Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!

Would you like to be a part of a team which support s one of the biggest companies, that provid es legal music streaming service s? You will d emonstrat e excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site .

Are you looking to have a flexible working schedule and w ork from home in a friendly and positive work environment where you can develop yourself professionally ? Join one of the world’s leading organizations that helps customers find the right music or podcast for every moment!

What you need to have is:
• Strong communication skills
• Excellent Italian language skills (C1)
• Advanced level of English (B2)
• Work experience in a customer experience center is an advantage
• Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)
• Be organized, have decision-making and analytical skills
• Readiness to work on shifts Monday to Sunday
• Team player with a great positive attitude and strong interpersonal skill
• High school education

What do you get from us?
• Competitive salary
• Permanent Work at Home
• Fully paid training
• Medical insurance
• Life insurance
• Performance bonus
• Internet allowance
• Meal vouchers
• Various career development opportunities
• Holiday pay
• Team and Concentrix events
• Getting a free premium account after the 3rd month

Who are we ?

With 280,000 colleagues all over the world , we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies .

We’re fanatical about our diverse and passionate people all across the world . We embrace all our different cultures , individualities , and personalities because we recognize that all our differences make us stronger together . Concentrix is an equal opportunity employer , and we process applicants without regard to disability , race , color , religion , gender , national origin , age , sexual orientation , gender identity or expression or any other characteristic .

We show our colleagues how important they are by showering them with perks , like a culture of belonging ; clear paths for career development ; professional support , coaching and mentorship programs ; performance-based pay ; a global network of lifelong friends and peers ; and more ! ( Like , lots more .)

Location:
Work-at-home Georgia

Language Requirements:

Time Type:
Full time

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