About arenaflex

At arenaflex, we believe in empowering our associates to take the driver's seat of their professional journeys while providing the support and resources needed to reach their full potential. We are a forward-thinking organization that thrives on innovation, collaboration, and a commitment to excellence. Our team members are encouraged to pursue their passions, take ownership of their careers, and embrace continuous learning in an environment that values curiosity and leadership at every level.

When you join arenaflex, you become part of a dynamic workforce that works with pioneering products and cutting-edge technology. We pride ourselves on fostering a culture where diversity is not just present but embraced, and where every individual has the opportunity to make a meaningful impact. Our inclusive environment celebrates different perspectives and backgrounds, recognizing that our strength lies in our unique contributions.

We are currently seeking a highly skilled and experienced Client Executive to join our elite team, dedicated to managing and growing relationships with our most strategic Tier 1 customers in the financial services sector. This is a remarkable opportunity for a seasoned professional who excels in complex account management and is passionate about delivering exceptional client experiences while driving mutual business growth.

What We'll Bring

At arenaflex, we are committed to building an environment where our associates feel supported, challenged, and motivated to achieve their career aspirations. We understand that professional development is a personal journey, and we provide the resources, mentorship, and opportunities necessary for our team members to chart their own paths.

As a Client Executive at arenaflex, you will have access to premier resources and comprehensive solutions that will enable you to create meaningful impact for our clients. You will leverage our existing capabilities while introducing innovative approaches to meet evolving client needs. Your work will directly contribute to the success of our most important customer relationships, making you an integral part of our organization's growth strategy.

We encourage everyone to pursue their passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you'll work with great people, pioneering products, and cutting-edge technology.

What You'll Bring

We are seeking an experienced professional with a proven track record in sales, consulting, business development, or complex account management within the financial services industry. The ideal candidate will have a deep understanding of the financial services landscape and be comfortable navigating matrixed organizational structures.

Essential Qualifications:

Extensive Industry Experience: A minimum of 10+ years of experience in sales, consulting, business development, or complex account management within the financial services industry. You should have a comprehensive understanding of the industry's dynamics, regulatory environment, and competitive landscape.
Major Account Management: Demonstrated experience managing major accounts in a matrixed environment, with the ability to navigate complex organizations and align resources effectively across multiple stakeholders and business units.
Client Engagement Skills: Strong client engagement capabilities, including exceptional relationship-building skills, strategic opportunity identification, and equitable negotiation abilities that result in win-win outcomes.
Educational Background: Bachelor's degree or higher from an accredited institution, demonstrating a commitment to continuous learning and professional development.
Travel Flexibility: Willingness to travel approximately 1-2 times per month, primarily on the East Coast, with flexibility to attend client meetings, industry events, and internal strategy sessions as needed.

Preferred Skills and Experience:

While we value all qualified candidates, the following skills and experiences would make you an especially strong fit for this role. Whether you are already proficient in these areas or are looking to develop these capabilities, we are committed to supporting your growth:

Credit Card Payments Ecosystem: Deep understanding of the credit card payments ecosystem, particularly with co-branded and private label issuers. Knowledge of how credit risk, marketing, and customer acquisition intersect in this space.

Financial Acumen: Strong financial acumen for accurate forecasting, program oversight, and demonstrating ROI to both internal stakeholders and clients. Ability to analyze complex financial data and translate it into actionable insights.

Technical Migration Experience: Experience supporting technical migration and modernization initiatives, with the ability to guide clients through transformation while maintaining business continuity.

Contract Management: Legal expertise in managing complex contracts and leading concurrent initiatives, ensuring compliance while accelerating time-to-value for clients.

Data Analytics: Highly analytical with a strong grasp of data assets and the ability to articulate their business value. Experience leveraging data to drive strategic recommendations and measurable outcomes.

Impact You'll Make

As a Client Executive at arenaflex, you will play a pivotal role in shaping the future of our most critical customer relationships. Your contributions will directly influence our client's success and our organization's growth trajectory. Here's what you can expect to accomplish in this role:

Trusted Advisor Position: Serve as a trusted advisor to a Tier 1 financial services client, building deep relationships with executive stakeholders and aligning strategic goals with arenaflex's comprehensive solutions.

Strategic Account Planning: Lead the strategic account planning process, ensuring seamless alignment between client objectives, market dynamics, and our available resources. Develop comprehensive account strategies that drive sustainable growth.

Senior Relationship Cultivation: Cultivate and maintain senior-level relationships across marketing and risk functions throughout the entire customer lifecycle, becoming an indispensable partner in their success.

Growth Opportunity Identification: Identify opportunities for growth by uncovering gaps in organizational objectives and delivering tailored solutions that address specific client challenges and opportunities.

Solution Progression: Drive new solution progression through effective stakeholder engagement and resource alignment, ensuring that innovative offerings reach the market and deliver measurable value.

Work Environment and Culture

At arenaflex, we believe that flexibility and work-life balance are essential to sustained high performance. This is a remote position which offers the freedom to work from anywhere while maintaining close collaboration with your team and clients. However, we also value the power of in-person connection, and occasional in-person attendance at work-related events may be required at the discretion of management.

Our culture is built on mutual respect, open communication, and a shared commitment to excellence. We expect all team members to adhere to company policies, exercise sound judgment, maintain trustworthiness, work safely, communicate respectfully, and safeguard business operations, confidential and proprietary information, and the company's reputation.

Compensation and Benefits

We recognize that our associates are our most valuable asset, and we are committed to providing competitive compensation and comprehensive benefits that support your overall well-being.

Financial Rewards:

Competitive Base Salary: The U.S. base salary range for this position is $78,100.00 - $123,000.00 annually, reflecting our commitment to fair and competitive pay.

Performance-Based Commission: This position is eligible for both base pay and commission earnings, with arenaflex commission targets generally ranging from 20% - 50% of base salary. Your earning potential grows with your success.

Long-Term Incentives: Certain positions may be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

Health and Wellness:

Comprehensive Health Benefits: Health benefits including medical, dental, and vision plan options, as well as health spending accounts to cover out-of-pocket expenses.

Mental Health Support: Access to mental health resources and support services to ensure your well-being.

Disability Benefits: Disability benefits to protect you in case of unexpected circumstances.

Family and Personal Life:

Paid Parental Leave: Up to 12 weeks of paid parental leave to support you during important life moments.

Adoption Assistance: Adoption assistance to help growing families.

Fertility Planning Coverage: Fertility planning coverage and support.

Flexible Time Off: Flexible time off for exempt associates and paid time off for non-exempt associates, up to 12 paid holidays per year.

Professional Development and Financial Security:

Tuition Reimbursement: Tuition reimbursement to support your continuous learning and skill development.

Retirement Savings: 401(k) retirement savings with employer match to help you build financial security for the future.

Employee Stock Purchase Plan: Opportunity to purchase arenaflex stock at discounted rates.

Legal Benefits: Legal benefits to support your personal legal needs.

Long-Term Care Insurance: Long-term care insurance for your peace of mind.

Commuter Benefits: Commuter benefits to ease your daily commute costs.

Charity Gift Matching: Charity gift matching to support causes you care about.

Commitment to Diversity and Inclusion

We are committed to being a place where diversity is not only present but embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law.

Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, arenaflex takes affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans in all levels of employment and develops annual affirmative action plans.

Join Our Team

If you are ready to take the next step in your career and make a significant impact as a strategic Client Executive, we encourage you to apply. This is an extraordinary opportunity to join a team of talented professionals, work with industry-leading solutions, and shape the future of our most important client relationships.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Come be a part of arenaflex – where your career journey is in your hands, and the support you need is always available. We look forward to welcoming you to our team!

Strategic Client Executive – Tier 1 Financial Services Accounts | Enterprise Relationship Management & Growth Leadership