Student Experience Manager

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<p>Oyster Liverpool, England, United Kingdom</p><p>This range is provided by Oyster. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.</p><b>Base pay range</b><p>Direct message the job poster from Oyster</p><b>Senior Consultant - Real Estate Operations across PBSA, BTR, Co-Living & Later Living</b><p>My client is a market-leading PBSA provider, renowned for creating safe, inclusive, and vibrant student communities across the UK. They are now seeking a passionate Student Experience Manager to lead operations across their Liverpool cluster.</p><p>This is a unique opportunity to shape the student journey, build thriving communities, and lead a high-performing team in delivering exceptional service and unforgettable experiences.</p><p>If you\'re a people-first leader who thrives in a fast-paced, purpose-driven environment, this is your chance to make a real impact in the student living sector!</p><p><b>Your Responsibilities:</b></p><ul><li>Lead, inspire, and develop a team across multiple properties.</li><li>Be a culture champion in order to deliver a world-class student experience.</li><li>Ensure every student feels safe, supported, and at home through responsive service and community engagement.</li><li>Drive commercial performance, manage budgets, and support local sales initiatives including summer occupancy.</li><li>Collaborate with the site and central teams to deliver seamless operations.</li><li>Promote sustainability, inclusivity, and continuous improvement across all touchpoints.</li></ul><p><b>Your Profile:</b></p><ul><li>A confident, people-centred leader with experience managing teams in PBSA, BTR, hospitality, or residential sectors.</li><li>Proven ability to drive performance, lead change, and foster inclusive environments.</li><li>Commercially astute with a track record of delivering operational and financial targets.</li><li>Skilled in handling feedback, resolving issues, and creating solutions that elevate the student experience.</li><li>Passionate about community building, diversity, and making a difference in students’ lives.</li></ul><p>Please contact Johan Keutcha on 07478217743 or via LinkedIn to apply. We welcome applications in any format, including text message, video message, or CV.</p><b>Seniority level</b><ul><li>Mid-Senior level</li></ul><b>Employment type</b><ul><li>Full-time</li></ul><b>Job function</b><ul><li>Customer Service</li><li>Real Estate and Hospitality</li></ul><p>We are an equal opportunities employer and welcome applications from all qualified candidates.</p> #J-18808-Ljbffr

Salary: GBP 36000 - 60000 per year