Systems Assurance Analyst-Mainframe (Hybrid)

Broadridge is a company that empowers others to accomplish more, and they are seeking an Associate Systems Assurance Analyst to support their IBM Workload Scheduler for z/OS environment. This entry-level role involves assisting with daily batch scheduling, production support activities, and gaining hands-on experience in mainframe operations.

Responsibilities

• Assist with daily batch scheduling and production support activities
• Help create, update, and maintain scheduling applications in the IBM Workload Scheduler database
• Monitor job activity and identify delays, failures, or scheduling issues
• Escalate issues to senior team members as needed
• Support the review and maintenance of job flows and scheduling requests
• Create, update, and close service and change tickets in BMC Helix (ITSM) or similar systems
• Assist with code promotion and installation activities following established procedures
• Participate in team meetings and provide updates on assigned work
• Support testing efforts for system upgrades and disaster recovery exercises
• Learn and follow established operational and support procedures
• Participate in after-hours on-call rotation after training is completed

Skills

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent education/experience
• 1+ years of experience in IT, operations, production support, or a related area
• Strong interest in technology operations, batch scheduling, or mainframe systems
• Basic understanding of IT systems, applications, or infrastructure concepts
• Eagerness to learn new tools and processes in a structured environment
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to work independently and collaboratively as part of a team
• Basic problem-solving and troubleshooting ability
• Familiarity with Microsoft Office and general business applications
• Exposure to mainframe, Linux, UNIX, Windows, or ticketing systems is a plus
• Exposure to JCL, batch processing, or enterprise scheduling tools is helpful but not required

Benefits

• Bonus Eligible

Company Overview

Company H1B Sponsorship