Administration Service Specialist - 12 Month Term

Canada Life is a company committed to improving the financial, physical, and mental well-being of Canadians. They are seeking an Administration Service Specialist responsible for administrative duties, including processing documents, data entry, and liaising with internal and external contacts.

Responsibilities

• Open, sort, process and audit incoming documents and outgoing mail (scanning, indexing, quality checks, send out customer letters, etc.)
• Distribute email to proper areas from shared mailbox
• Review all evidence of insurability forms/applications/etc. to ensure eligibility of coverage applied for
• Perform high-volume data entry of new applications across multiple workflow systems with a strong focus on accuracy and efficiency
• Liaise with internal/external contacts to confirm or obtain information
• Process orders and invoices for 3rd party service providers
• Maintain inventory of department supplies

Skills

• Strong attention to detail
• High degree of organization
• Ability to multi-task, work under pressure and meet deadlines
• Experience with data entry
• Well versed and easily adaptable to computer software such as in-house data management systems and MS Office (Outlook, Word, Excel)
• Experience using Microsoft SharePoint for workflow management and developing automation solutions in Power Automate is a strong asset

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Company Overview