Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Business Development Representative, you will play a critical role in driving revenue growth through effective pipeline generation and customer engagement across the sales cycle.
Responsibilities
- Partner with Account Executives to build and prioritize highly strategic target account lists
- Work with both new prospects and existing customers
- Engage with customers at different stages, from first touch through to adoption and expansion
- Operate across both high velocity and more complex sales cycles
- Build deep knowledge of Intercom's Customer Agent and Sales Agent products
- Work closely with Sales, Marketing, Product, and Customer Success to improve how we generate and convert pipeline for these products
Skills
- Strong desire to build a career in Sales. You want to be in a closing role in the future and you see this as the path to get there
- 1+ year of customer-facing work experience. Sales or SaaS experience is a plus
- Comfortable working at pace. This is a high velocity motion, you need to be able to move quickly and prioritize well
- Prospecting skills across cold calling, email, and social. You know how to engage people who aren't expecting to hear from you
- Communication. You can articulate ideas clearly, adapt to different audiences, and you listen as well as you talk
- Growth Mindset. You're self-aware, you seek feedback, and you treat every day as a chance to get better
- Results Oriented. You don't settle. You're hungry to hit your numbers and raise the bar for yourself and the team
- Curiosity about AI and how it's changing sales and customer service. You don't need to be technical, but you need to be interested
- Bachelor's Degree preferred
- Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
Company Overview
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com/.