The North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. They are seeking a Data Reporting Specialist who will manage child support incentives, prepare federally mandated reports, and work with data warehouse teams to develop and analyze queries and reports.
Responsibilities
- Manage child support incentives
- Ensure incentive funds are accurately distributed and disbursed to county Child Support Services offices
- Preparation of all federally mandated reports
- Monitor incentive performance
- Analyze and interpret statistical data to identify significant trends and predictive outcomes
- Work with the data warehouse team to design, develop and test data warehouse queries and reports by creating, modifying and updating business requirements
- Work with federal, state and local auditors to ensure program security and accuracy
- Preparation of federal, state and internal reports regarding program performance
- Retrieve and analyze data from various data sources, generate reports, provide analysis and recommendations to Manager, Child Support Services Section Chiefs and Director to assist with decisions concerning the program
- Calculation of Incentive Payments
- Evaluate federal, state and county program performance in relation to incentive grant award and provide recommendation to stakeholders
- Participate in the design, development, update and testing for the Automated Collection and Tracking System (ACTS functionality in data warehouse
- Assist statewide child support users with queries needed to achieve case management and performance measure goals and outcomes
- Develop training material and train users on the use of data warehouse
- Assist with computer software and/or hardware and provide training as needed
Skills
- Bachelor's degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience
- Demonstrated knowledge of the North Carolina Child Support Services Program
- Experience using Client Services Data Warehouse (CSDW) and the Automated Collection and Tracking System (ACTS)
- Demonstrated ability to prepare statistics for spreadsheets, charts and data analytics with various software applications
- Ability to work independently and manage several projects simultaneously
- Strong organizational, analytical, and written/oral communication skills
- Demonstrated knowledge executing queries and importing data to various software applications
Company Overview
The N.C. It was founded in 2015, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://it.nc.gov.