Employee Experience Coordinator (Temporary)

iCrossing is a professional services company at the intersection of marketing and technology, and they are seeking an Employee Experience Coordinator to serve as the primary point of contact for their Chicago office. This role involves providing administrative support, managing office experiences, and creating engaging employee experiences through various events and activities.

Responsibilities

• Primary point of contact to greet all employees and visitors, ensuring a positive and professional first impression and providing access to the office
• Provide proactive administrative support to assigned department leaders, i.e. calendar and expense management
• Co-lead for the iCrossing community team, ensuring you are creating an engaging employee experience through various events and activities that foster community and maximize participation
• Prepare for meetings as needed in the Chicago office including conference room setup, arranging for meals, and special equipment or materials, i.e
• Facilitate Chicago office onboarding by providing a warm welcome, conducting office tours, issuing key fobs, and sharing up-to-date office guidelines to help new hires feel informed and connected from day one
• Coordinate and set-up of desk and equipment for new hires in partnership with local Chicago leadership for new hire desk assignment
• Assist with equipment return as needed
• Responsible for all general office facility management including but not limited to appearance of office, conference rooms, and maintaining office equipment
• Collaborate closely with building maintenance teams to ensure office is well maintained and general office space and equipment repairs are handled on a timely basis
• Accurate weekly update of Return to Office (RTO) Master tracker in a timely manner
• Update seating chart on a timely basis (hires, departures)
• Distribute office mail as needed and ensure invoices are forwarded to finance (AP) for processing
• Manage and order office snack inventory and ordering, while staying within the allocated budget
• Provide day-to-day coordination support for offshore resource management
• Track and coordinate recognition efforts for employee birthdays and work anniversaries to support employee engagement
• Attend Department bi-weekly project meetings, assisting with the creation and management of project codes and supporting follow-up actions
• Support the planning and execution of monthly department town hall meetings, including coordinating logistics, preparing materials, and ensuring smooth delivery
• Maintain current emergency contact information and safety plans; help communicate procedures and support staff preparedness
• Collaborate to help different departments with ad-hoc projects as needed

Skills

• Proven experience as an administrative assistant with dual office coordination duties
• Ability to handle multiple tasks and prioritize effectively
• Must be dependable and show strong problem-solving abilities on tasks assigned
• You create and maintain collaborative partnerships with others
• You have a wicked attention to detail with emphasis on quality
• You are a DIYer who doesn't mind fixing things as needed (coffee machine, printer etc.)
• You have a strong sense of urgency
• You have flexibility with your schedule to help when project/ leadership teams need assistance

Benefits

• Medical, dental, and vision insurance from Day 1
• 401(k) plan with a generous company match

Company Overview