The Centers For Exceptional Children is a nonprofit organization dedicated to serving children with special needs and their families. The Communications & Development Coordinator plays a crucial role in maintaining the organization's brand voice, managing communications and events, and supporting volunteer efforts.
Responsibilities
- Serve as the lead content creator for both the Infant-Toddler Program and FSN, ensuring each program’s unique impact is shared through social media, email newsletters, and annual reports
- Own the 12-month content calendar; post 2–3 times weekly on LinkedIn, Facebook, and Instagram; and produce monthly e-newsletters for parents, partners, and donors
- Ensure all internal and external messaging is consistent, professional, and mission-aligned for the entire organization
- Design all marketing materials (brochures, event programs, digital assets) and maintain the CFEC website, including event registrations and program-specific updates
- Develop and execute volunteer recruitment strategy and communications plans, in collaboration with Administrative Associate
- Maintain volunteer records in the database and lead annual volunteer appreciation efforts
- Lead end-to-end execution for the Golf Tournament and Unfolding Possibilities, including vendor contracts, logistics, guest communications and registration
- Provide marketing and logistical support for program-specific events, such as FSN parent workshops, seasonal 'Open Houses,' and 'Coffee at the Center' tours
- Ensure corporate sponsors receive all promised benefits across digital and print platforms
- Serve as the lead user for the Blackbaud/NXT CRM; handle daily gift entry and routine data cleanup for all donors and volunteers
- Ensure 100% of donor acknowledgment letters are sent within 48 hours
- Execute the Fall and Spring direct mail appeals (EDDM), including list management and coordination with mail houses
Skills
- Comprehensive communications and development support across all organizational branches
- Maintaining a cohesive brand voice
- Creating and disseminating engaging communications with the full range of stakeholders
- Executing high-impact events
- Managing the donor database
- Serving as a supporting partner for the organization's volunteer community
- Lead content creator for both the Infant-Toddler Program and FSN
- Own the 12-month content calendar; post 2–3 times weekly on LinkedIn, Facebook, and Instagram
- Produce monthly e-newsletters for parents, partners, and donors
- Ensure all internal and external messaging is consistent, professional, and mission-aligned
- Design all marketing materials (brochures, event programs, digital assets)
- Maintain the CFEC website, including event registrations and program-specific updates
- Develop and execute volunteer recruitment strategy and communications plans
- Maintain volunteer records in the database
- Lead annual volunteer appreciation efforts
- Lead end-to-end execution for the Golf Tournament and Unfolding Possibilities
- Provide marketing and logistical support for program-specific events
- Ensure corporate sponsors receive all promised benefits across digital and print platforms
- Serve as the lead user for the Blackbaud/NXT CRM
- Handle daily gift entry and routine data cleanup for all donors and volunteers
- Ensure 100% of donor acknowledgment letters are sent within 48 hours
- Execute the Fall and Spring direct mail appeals (EDDM), including list management and coordination with mail houses
- Self-Management: Proven ability to work independently, manage a complex calendar without daily oversight, and proactively communicate progress
- Deep empathy for the mission of serving children with special needs and their families in Winston-Salem and the surrounding areas
- Hybrid Work Schedule: This position offers a flexible, hybrid work environment
- Some evening and weekend hours are required to support signature events
- Compliance with all internal policies as outlined in the CFEC Employee Handbook, including our Code of Conduct and Confidentiality/HIPAA agreements
- A high level of professional conduct and clear communication is essential
- Associate or Bachelor's Degree preferred; or equivalent combination of education and experience
- 0-3 years of experience in marketing, event management, or volunteer coordination
- Digital & Technical Proficiency: Includes all social media platforms, website management (Squarespace), design and production (Canva, Adobe Creative Suite), Google suite, Zoom, and CRM (Blackbaud/Raiser's Edge NXT)
- Exceptional organizational skills and the ability to work across different program departments
Company Overview
Every child deserves the chance to realize their fullest potential in life. It was founded in 1952, and is headquartered in Winston-Salem, NC, US, with a workforce of 51-200 employees. Its website is http://www.thecfec.org.