At arenaflex, we are redefining what it means to be a leader in the beverage and refreshment industry. With a legacy spanning over a century, we have evolved from a beloved legacy brand into a dynamic, future-ready organization that continues to innovate and inspire. Our commitment to excellence, sustainability, and customer-centricity has made us a trusted partner to some of the most recognizable names in retail, hospitality, and food service across the globe.
We believe that our people are the heartbeat of our organization. When you join arenaflex, you become part of a team that values curiosity, empowerment, inclusivity, and agility. We take deliberate action to nurture an inclusive culture that is grounded in our company purpose: to refresh the world and make a difference. Our growth mindset and expansive approach to what's possible ensure that every team member has the opportunity to learn, innovate, and contribute to something meaningful.
Are you a proven leader with a passion for driving operational excellence and building lasting customer relationships? Do you thrive in a dynamic environment where strategic thinking meets hands-on execution? If so, we have an exceptional opportunity for you to join our team as a Director, Customer Operations.
In this critical role, you will serve as a key member of our Roark Account Team, responsible for interfacing with our valued customers and internal account teams to configure and own the fulfillment of account-based equipment, service, and supply chain solutions. Your work will directly support our customer value-creation strategy and help us achieve our ambitious goal of becoming our customer's most valued supplier.
This is a remote position based in the United States, offering the flexibility to work from anywhere while collaborating with cross-functional teams across the organization. You will have the opportunity to travel up to 25% to meet with customers, attend strategic planning sessions, and engage with internal stakeholders.
As the Director, Customer Operations, you will play a pivotal role in driving beverage quality, revenue, and profit for our organization while ensuring proper cost management. Your responsibilities will span across strategic planning, customer engagement, and operational leadership. Here's what you can expect:
To succeed in this role, you will need to demonstrate the following functional skills and competencies:
At arenaflex, we are committed to investing in our people and providing a comprehensive rewards package that supports your professional and personal growth.
Our portfolio represents over 250 products with some of the most popular brands in the world. Working with us means you'll be associated with industry-leading brands that are beloved by millions of consumers. From classic favorites to innovative new products, you'll have the opportunity to work with a diverse and exciting portfolio.
We work with a diversified group of customers ranging from retail and grocery outlets to theme parks, movie theatres, restaurants, and many more each day. This variety offers endless opportunities for learning, growth, and career advancement.
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible, and believe in continuous learning to improve our business and ourselves.
We focus on four key behaviors - curious, empowered, inclusive, and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years of excellence.
If you are ready to take the next step in your career and make a meaningful impact, we invite you to apply for this exciting opportunity. We are looking for a leader who shares our passion for excellence, our commitment to customer success, and our drive for continuous improvement.
At arenaflex, you will find more than just a job - you will find a career where your contributions matter, your growth is supported, and your voice is valued. Join us as we continue to refresh the world and create meaningful connections with customers and communities everywhere.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Applications will be accepted until October 11, 2024.