Acosta Group is a collective of trusted retail, marketing, and foodservice agencies. They are seeking a detail-oriented Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles, ensuring new hires are set up for success from day one.
Responsibilities
- Guide new hires through the 5-step onboarding process from start to finish
- Assist employees in completing two required online training assignments
- Set up and provide support for new hire email accounts and system logins
- Ensure new hires have access to and understand how to use payroll systems
- Maintain clear, professional communication with new hires and managers via email and virtual meetings
- Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness
- Follow established processes and meet reasonable deadlines for each step of onboarding
- Adapt to possible time zone assignments, which may influence working hours
Skills
- High school diploma or equivalent required, additional education a plus
- Strong organizational skills with the ability to manage multiple onboarding tasks at once
- Proficiency in using spreadsheets (Excel or Google Sheets)
- Professional written and verbal communication skills
- Ability to work independently and follow structured processes
- Tech-savvy and comfortable with remote work tools
- Prior experience in onboarding, HR support, training, or administrative roles preferred
Benefits
- This is a hybrid position, and all necessary equipment will be provided by the company.
- Opportunity to play a key role in helping new employees succeed.
- Supportive team environment with room for growth.
- Paid training provided.
Company Overview
Acosta Group is a collection of the most trusted retail, marketing, and foodservice firms. It was founded in 2023, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.acosta.group.