PiTech Solutions Overview
PiTech Solutions is a leading technology solutions provider specializing in IT consulting, data management, analytics, and process improvement. We are growing our team with professionals skilled in modern data technologies and enterprise‑scale solution delivery focusing on supporting complex federal and commercial programs through operational coordination, performance reporting, and process improvement.
Management and Business Analyst
Position Summary
The Management and Business Analyst provides operational, analytical, and coordination support to leadership and cross‑functional teams to ensure effective program execution and organizational performance. This role translates leadership priorities into structured processes, actionable insights, and standardized documentation. The analyst supports program operations, performance reporting, process improvement initiatives, and stakeholder alignment across regulated and commercial environments.
Key Responsibilities
Program & Operations Support
- Serve as a primary operational and analytical partner to leadership, supporting planning, execution, and monitoring of programs and initiatives.
- Coordinate cross‑functional activities across business, technical, finance, and delivery teams to ensure alignment on priorities, dependencies, and deliverables.
- Support day‑to‑day program operations, including tracking schedules, deliverables, risks, and issues.
Business Analysis & Process Improvement
- Document current‑state and future‑state business processes, workflows, and operational handoffs.
- Elicit and document business and functional requirements to support system, workflow, and process improvements.
- Conduct operational assessments, root‑cause analysis, and gap analysis to identify inefficiencies and recommend improvements.
- Support process modernization and standardization efforts across teams and programs.
Performance Reporting & Data Analysis
- Develop and maintain dashboards, metrics, and executive‑level summaries to provide visibility into program health, operational performance, and risks.
- Track key performance indicators (KPIs), operational metrics, and utilization data to support data‑driven decision‑making.
- Prepare leadership briefings and reports that synthesize complex information into clear, actionable insights.
Governance, Compliance & Risk Management
- Support program governance activities, including risk, issue, and dependency tracking.
- Assist with compliance‑driven activities related to contracts, security requirements, audits, and reporting obligations.
- Coordinate issue escalation and resolution with internal teams and external stakeholders, as needed.
Stakeholder Communication & Documentation
- Facilitate operational meetings, working sessions, and coordination forums to ensure shared understanding and follow‑through.
- Create and maintain standard operating procedures (SOPs), templates, and operational guidance to support consistency and continuity.
- Support onboarding and transition activities by documenting processes, roles, and responsibilities.
Required Qualifications
- Bachelors degree in Business, Management, Operations, or a related field, or equivalent professional experience.
- Experience supporting program operations, business analysis, or management analysis in complex, cross‑functional environments.
- Strong ability to document processes, requirements, and operational procedures clearly and accurately.
- Demonstrated experience developing reports, dashboards, and performance metrics for leadership audiences.
- Strong organizational, analytical, and communication skills.
Preferred Qualifications
- 5 years of relevant professional experience supporting program operations, business analysis, management analysis, or operational analysis in complex, cross‑functional environments.
- Experience supporting federal, regulated, or compliance‑driven programs.
- Familiarity with tools such as Smartsheet, Excel, SharePoint, Microsoft Teams, Jira, or Confluence.
- Experience with process mapping methodologies (e.g., As‑Is / To‑Be, gap analysis, business process re‑engineering).
- Experience supporting governance, risk, and issue management activities.
Key Competencies
- Operational analysis and problem solving
- Process improvement and documentation
- Stakeholder coordination and communication
- Data analysis and performance reporting
- Attention to detail and execution discipline
- Ability to operate effectively in fast‑paced, evolving environments