Manager Information Technology Services 1

#1408 - Manager Information Technology Services 1 

Plan, direct, and coordinate systems analysis, design, application program development, maintenance, implementation, and quality assurance activities.

This position resides on the Digital Content Solutions Team in the Bureau of Enterprise Applications within the Chief Information Office.

The position oversees the Digital Content Solutions Team, which supports The Office of the State Comptroller’s (OSC) enterprise scanning (IBM Datacap) and content management systems (IBM FileNet), and provides administrative support for the NYS Local Retirement System’s IVR system.

The team performs platform administration for Datacap and FileNet and develops custom OCR/ICR scanning and content management solutions for OSC.

Position Summary:

Item #: 07041
Bargaining Unit: Public Employees Federation
Division: Chief Information Office
Bureau: Enterprise Application
Jurisdictional Class: Competitive
Appointment Type: Contingent-Permanent
Salary Grade: 027
Salary Range: $106,898 - $131,665
Employment Type: FULL TIME
Occupational Category: I.T. Engineering, Sciences
NY HELPS: No
Travel Percentage: 10%
Work Week: Monday - Friday
Work Hours: 8:00AM - 4:00PM
Shift: N/A
Mandatory Overtime: No
Compressed Workweek Allowed: No
Telecommuting Allowed: Yes

How to Apply:

To be considered for this position, you must create a candidate profile or log in to your profile and upload the documents listed below. 

• Resume
• Cover Letter

Please ensure item number 07041-JER is included in each document's file name. Transcripts are required if the position has educational requirements or allows education as a substitution for minimum qualifications.

Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6 of the Civil Service Law.

Transfer Options:

For 52.6 transfer to a(n) Manager of Information Technology Services 1 (SG-27), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-25 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Preferred Qualifications/Knowledge, Skills and Abilities: 

• Demonstrated experience leading small teams (up to 49 staff) (more than 2 years to 5 years).
• Demonstrated experience in Project Management (1 year to 2 years) including but not limited to:
• Project Time Management: Define activities, sequence activities, estimate task resources and duration and develop project schedule.
• Procurement Management: Managing contracts, procurements and vendors, including development of IFB and RFP and evaluation of proposals.
• MS Project.
• Demonstrated experience in Technical Writing (2 years to less than 5 years) including, but not limited to:
• Evaluation of written materials and specifications.
• Evaluation of proposals and statements of work.
• Standards and procedures, Service Level Agreements (SLAs), User Guides.
• Statements of Work development.
• Demonstrated experience with exceptional customer service with an analytical and problem-solving mindset.
• Demonstrated experience proactively addressing personnel issues and/or disciplinary actions.
• Demonstrated experience in emotional intelligence.
• Demonstrated experience in both written and verbal communication of information to stakeholders at all levels of the organization.
• Demonstrated organizational management skills performed in a team-oriented workplace.
• Outstanding interpersonal relationship building, employee coaching, and development skills.
• Demonstrated troubleshooting, problem solving, and organizational skills. Ability to manage multiple tasks and deadline

Contact Information:

If you have questions about this vacancy, please contact:

Division Contact:

Lisamarie A. Hitchcock
[email protected]

Human Resources Contact:

Jane Rost
(518) 474-1924
[email protected]

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.