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About arenaflex
Welcome to arenaflex, where innovation meets imagination in the dynamic world of entertainment technology. At arenaflex, we are dedicated to enchanting audiences worldwide with the news, entertainment, and sports content they need most, offering more choice, personalization, and convenience than ever before. As part of our commitment to excellence, we operate across global media platforms and deliver cutting-edge streaming and linear services that bring extraordinary entertainment experiences to consumers around the globe.
At arenaflex Innovation and Technology, we serve as the technological backbone for arenaflex's direct-to-consumer businesses worldwide, including our flagship sports streaming platform, our premium branded streaming service, and our extensive advertising sales and technology operations across multiple media properties. Our team is responsible for driving innovation and maintaining the infrastructure that delivers seamless entertainment experiences to millions of viewers daily.
We are currently seeking a talented and dedicated Media Engineer II to join our team on the night shift, supporting our critical production, broadcast, and content distribution operations. If you thrive in a fast-paced, innovative environment and have a passion for broadcast technology, we invite you to explore this exciting opportunity.
Position Overview
As a Media Engineer II at arenaflex, you will play a pivotal role in transforming how we create, produce, and distribute content globally while ensuring the highest levels of quality, efficiency, and flexibility. This position operates on a night shift schedule from 9PM to 5AM and is ideal for engineers with hands-on experience in sustainment and design/build activities related to the creation, production, and distribution of linear or digital video/audio content.
Media Engineers at arenaflex find themselves at the intersection of hardware and software-based technology, requiring a comprehensive theoretical and practical understanding of the technology that drives the generation, monetization, and distribution of all forms of consumer-facing video and audio content. Your responsibilities will encompass various systems including Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Engagement/Delivery Systems, Networking, Cloud Processing, Production Software, and Virtual Environments.
In this role, you will be primarily focused on the sustainability of our existing technology infrastructure. You will serve as the second tier in our layered sustainment model, handling incidents escalated from our shared operations team (Level 1) and addressing complex technical challenges. As you continue to learn the nuances of arenaflex's technology and apply your education and engineering experience, you will also contribute to system integration projects, documentation, and preventive engineering initiatives.
Key Responsibilities
- Incident Response and Resolution: Respond to and resolve issues affecting production, broadcast, and content distribution across multiple DEE networks, including system outages, breakdowns, and related technical issues. Conduct diagnostic testing, repair, and replacement activities necessary to resolve common, specialized, and complex problems.
- System Monitoring and Maintenance: Utilize system health and performance monitoring software and platforms to investigate and participate in fixing system issues and failures. Participate in system maintenance, install software patches, updates, and resolve service issues. Investigate system issues as they relate to these services.
- Signal Analysis: Examine and troubleshoot internet-based audio/video signals in traditional SDI and IP 2110 essence stream routing environments. Investigate and explore cloud platforms as required for enhanced troubleshooting capabilities.
- Vendor Management: Manage third-party service providers by enforcing the agreed-upon scope of services within various support agreements, including full-time, independent, partnership organizations, maintenance providers, contractors, and service providers.
- Team Leadership: Select, train, motivate, and evaluate technical staff. Provide or direct staff training, work with employees to address deficiencies, and implement disciplinary procedures when necessary.
- Resource Management: Determine and secure equipment, supplies, and materials for media technology systems within budget guidelines. Obtain and maintain equipment and supplies for ongoing operations.
- Strategic Planning: Develop long-range plans for future media technology needs, including capital improvements, to enhance production and distribution capabilities.
- Policy Development: Aid in the development and execution of policies and procedures regarding technology operations with a focus on increasing the integration of all assets to meet business, marketing, and entertainment goals.
- Operational Support: Provide operational support for all types of movements related to operating, maintaining, and programming sound and video production/distribution systems across the enterprise and other associated properties.
- System Upgrades: Perform upgrades to system hardware and software workflows under the supervision of a more experienced engineer or manager.
- Preventive Maintenance: Perform and schedule preventive maintenance on all broadcast systems and equipment, including distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems, and radio facilities to ensure optimal transmission performance.
- Documentation: Review, maintain, and contribute to system/workflow documentation to ensure accurate technical records are maintained.
- Training and Development: Participate in training and development objectives. Conduct peer training and development sessions to share knowledge across the team.
Required Qualifications
- Experience: Three or more years of past and relevant experience ensuring efficient sustainment, uptime, and overall security of the technical environments of live media production and distribution environments.
- Education: Bachelor's degree in Electrical Engineering, Computer Science, or a comparable major, and/or equivalent work experience.
- Technical Expertise: Proven troubleshooting and supporting experience in at least one of the following areas:
- IP-based broadcast equipment including switches, switchers, audio boards, signal processors, encoder/decoder, video scalers, playback systems, and related equipment
- Studio technology including video walls, cameras, VR set technology, image processing systems, touch screens, lighting, and similar systems
- File-based workflows such as digital Media Asset Management systems (Cloud-based or On-Premise Network-based) including storage, compute, encode, and distribution
- Production control systems such as Imagine Communications or Grass Valley automation systems, Avid, Adobe, Viz, Dalet, Riedel communications, Lawo, Calrec, Evertz, Ross, and others
- Transmission systems including RF (Radio Frequency), Satellite Distribution, Fiber Distribution, and related technologies
- Cloud Experience: Proven history of troubleshooting and sustainment knowledge of AWS infrastructure and other cloud-based technologies including S3/Ice storage and cloud compute (EC2) services.
- Physical Requirements: Ability to climb ladders, work on elevated structures and building rooftops, operate aerial lift platforms, and possess a valid driver's license.
- Technical Drawing Skills: Ability to create, read, and interpret AutoCAD and other technical drawing/documentation tools.
Preferred Qualifications
- Knowledge and experience in on-premises and cloud-based storage and compute infrastructure platforms and current technological offerings
- Knowledge and experience with SMPTE standards for broadcast television and video production/streaming environments
- Knowledge and experience with compression techniques such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS
- Knowledge and experience with Evertz software control systems, including frame control through Vista Link or Magnum, EQX/EXE switches, and their monitoring software
- Knowledge and experience with Nielsen (NACAT), VANC equipment, Direct Acoustics, and other related systems
- Knowledge and experience with hosted receiver decoders IRDs, hub devices, edge devices, timing of video and audio systems, and audio/video media file formats
Skills and Competencies
The ideal candidate will possess:
- Exceptional Communication Skills: A powerhouse who excels at connecting the dots at the association, strategy, program, project, and event levels. Able to persuade and change the thinking of others without damaging relationships.
- Adaptability: Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.
- Problem-Solving Abilities: Able to work with limited resources, display impartial critical thinking, and creatively solve problems. Motivated and innovative, always finds a way forward — an eternal optimist with a fierce drive for contributing and making an impact.
- Technical Proficiency: Strong analytical skills with the ability to troubleshoot complex technical issues across multiple platforms and systems.
- Leadership Potential: Capability to guide and mentor junior team members while working collaboratively with cross-functional teams.
Career Growth Opportunities
At arenaflex, we believe in investing in our employees' professional development. As a Media Engineer II, you will have access to extensive training programs, certifications, and mentorship opportunities that will help you advance your career in broadcast engineering and media technology. You will work alongside industry experts and gain exposure to cutting-edge technologies that are shaping the future of entertainment.
This role serves as a stepping stone to more senior engineering positions, where you will take on greater responsibilities in system design, architecture, and team leadership. Our comprehensive learning and development programs ensure that you continue to grow your skills and stay current with emerging technologies in the broadcast and streaming industry.
Work Environment and Culture
arenaflex offers a dynamic and inclusive work environment where creativity and innovation thrive. Our night shift positions are essential to our 24/7 operations, and we value the unique perspectives and dedication that our night shift team members bring to the organization. We foster a culture of collaboration, respect, and continuous improvement, where every team member's contributions are recognized and appreciated.
Our state-of-the-art facilities are equipped with the latest technology and tools, ensuring you have everything you need to succeed in your role. We prioritize work-life balance and offer flexible scheduling options to support our employees' well-being.
Compensation and Benefits
We offer a competitive annual salary ranging from $70,000 to $80,000 per year, commensurate with experience and qualifications. In addition to base compensation, arenaflex provides a comprehensive benefits package that includes:
- Health, dental, and vision insurance
- Retirement savings plans with company matching
- Paid time off and holidays
- Professional development and tuition reimbursement
- Employee assistance programs
- Various wellness programs and resources
Location
This position is based in California, where our primary media technology operations are located. We may consider remote work arrangements for qualified candidates, subject to business needs and operational requirements.
How to Apply
If you are ready to join a team of passionate professionals and contribute to the future of entertainment technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant certifications or documentation, through our online portal.
All eligible candidates can apply for this position by reading the official notification carefully and completing the application form. Ensure you attach all required documents, including your qualifications certificate with mark sheets, passport-size photographs, and signature, before submitting your application.
Join arenaflex Today
At arenaflex, we are committed to creating high-quality stories and experiences for every member of the family. Our stories, characters, and experiences reach consumers and visitors from every corner of the globe. With operations in more than 40 countries, our employees and team members work together to create magical experiences that inspire and entertain.
Become part of our legacy and help us continue to innovate and lead the entertainment technology industry. Apply now and take the first step toward an exciting and rewarding career at arenaflex!