Are you ready to become part of something bigger? At arenaflex, we believe that good things happen when passionate people come together to create exceptional experiences. As the fastest-growing appliance company in the nation, we're powered by creators, thinkers, and makers who know that anything is possible—and that there's always a better way. We invite you to join us on our journey to transform the customer service industry and make a meaningful impact in the lives of homeowners across America.
At arenaflex, our philosophy is built on three simple yet powerful commitments that define who we are and how we work: we come together as one team, we always look for a better way, and we create possibilities for our customers, our communities, and our employees. As a subsidiary of arenaflex, Advanced Services Inc. has been cultivating a culture of celebration, reward, and excellence for over 30 years. We take immense pride in our community outreach initiatives and are committed to providing exciting promotional opportunities and clear career pathways for every team member.
When you join arenaflex, you're not just accepting a job—you're embarking on a rewarding career where your skills matter, your voice is heard, and your growth is our priority. We believe in the power of our people and in giving them the freedom to explore, discover, and build good things, together.
We are currently seeking motivated and customer-focused individuals to join our team as Owner Service Agents in our Inbound Customer Service department. This is a remote position that allows you to work from the comfort of your own home while serving as the first point of contact for homeowners seeking assistance with their arenaflex appliances.
As an Owner Service Agent, you will be the voice of arenaflex, providing exceptional support to customers by addressing their concerns, answering product questions, assisting with parts inquiries, scheduling services, and helping them navigate their ownership experience. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering outstanding customer experiences.
Work Schedule: This position offers flexible scheduling with 8-hour shifts between the business hours of 7:00 AM to 7:00 PM (Central Time), Monday through Friday. We have both full-time and part-time opportunities available to accommodate your lifestyle and career goals.
After completing our comprehensive 8-week training program, you will be equipped with the knowledge and tools needed to excel in this role. Using our Windows-based programs and internal applications, you will:
We're looking for candidates who are passionate about customer service and committed to making every interaction a positive one. To succeed in this role, you should have:
To ensure your success in this remote position, you must have:
We value your hard work and dedication, which is why we offer a competitive compensation package that includes:
At arenaflex, we believe in investing in our people. This position is an excellent entry point into our organization and offers tremendous potential for career advancement. As you gain experience and demonstrate your abilities, you'll have access to:
At arenaflex, creativity meets passion, and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds, experiences, and perspectives that every team member brings to our organization. We believe that a diverse workplace—where everyone is included and people can be their true and authentic selves—fosters creativity and innovation. We know that our differences are our greatest strength, and the very best innovations across every function of our company come from diverse teams.
Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at arenaflex helps us achieve zero distance to our owners, innovate smartly, and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and well-being of everyone—our employees and our communities alike.
arenaflex is a trust-based organization. We believe in offering our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join arenaflex, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
arenaflex is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
arenaflex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an email to [email protected]
If you're ready to make a difference, grow your career, and join a team that values your contributions, we encourage you to apply for this exciting opportunity. This position is an excellent gateway into the world of customer service excellence and offers the chance to positively impact the owner experience while building a fulfilling career with arenaflex.
Don't miss your chance to be part of something great. Apply now and take the first step toward a rewarding career with arenaflex—where we come together, always look for a better way, and create possibilities!