Note: The job is a remote job and is open to candidates in USA. Applause is a company focused on providing software solutions to small and medium-sized businesses, and they are seeking a Mid-Market Account Executive. The role involves managing a portfolio of accounts, conducting business development, and collaborating with various teams to ensure client satisfaction.
Responsibilities
- Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success
- Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close
- Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations
- Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies
- Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter
- Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention
- Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools
- Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction
Skills
- 2+ years of B2B software sales experience
- Demonstrated ability to manage sales cycles, negotiate contracts, and close deals
- Proven track record of consistently meeting or exceeding sales quotas
- Exceptional verbal and written communication skills with the ability to articulate value propositions and build trust with senior decision-makers
- Ability to thrive in a fast-paced, high-growth startup environment, with a willingness to take ownership and adapt to evolving strategies
- Bachelor's degree in Business, Marketing, or related field
- Experience in the field services space (pest control, lawn care, HVAC, or other home services industries)
- Experience selling to SMB technical service providers
- Startup or high-growth company experience
- History of exceeding quota in a prospecting-focused role
- Experience with the following sales tools: Hubspot, Apollo, LinkedIn, Etc
Benefits
- 100% remote w/ no office mandate
- Unlimited PTO
- 20 official company holidays
- Health care
- Life insurance
- Stock options
- Amazing colleagues
- Energetic culture that is positive and celebrates together
- Inspiring mission & software product
- Ability to grow your career by being early in a fast-growing tech startup
Company Overview
Helping home services businesses turn every technician into a top performer It was founded in 2022, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is https://applausehq.com.