[Remote] Call Center Representative

Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management is a leading name in debt recovery and financial solutions, and they are seeking a Call Center Representative to join their team. The role involves providing support for the audit team by making calls to insureds and agents, entering progress notes, and gathering additional information from policyholders and other stakeholders.

Responsibilities

• Make several calls to insureds and agents daily
• Enter progress notes following each call
• Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Skills

• Strong judgment and critical thinking skills
• Competent use of spreadsheets, word processing, and e-mail
• Excellent communication skills
• Strong writing skills
• Work well in a team environment
• Ability to multitask
• Must have high-speed internet

Benefits

• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays - 7 standard holidays

Company Overview