Join arenaflex: Where Innovation Meets Opportunity
Are you ready to embark on a rewarding career journey with a global leader in consumer goods and beverages? At arenaflex, we believe in the power of people to create extraordinary experiences for consumers worldwide. We are currently seeking a talented and motivated Remote Customer Service & Administrative Data Entry Specialist to join our dynamic team. This is a fantastic opportunity for individuals who thrive in fast-paced environments, possess exceptional organizational skills, and are passionate about delivering outstanding support to internal stakeholders and customers alike.
As an employer of choice, arenaflex has long been recognized for its commitment to innovation, diversity, and employee development. We take pride in fostering a culture that values collaboration, integrity, and excellence. If you are looking for a remote work opportunity that offers competitive compensation, comprehensive benefits, and genuine career growth potential, look no further than arenaflex.
Position Overview
We are seeking a highly organized and detail-oriented professional to provide comprehensive administrative and customer service support to our Consumer Interaction Center (CIC) initiative team. This remote position offers the flexibility of working from home while contributing to meaningful organizational projects and initiatives. The ideal candidate will be client-engaged, adaptable, and possess strong organizational abilities to create efficient processes and workflows.
This role serves as a critical hub within our operations, ensuring responsive, accurate, and efficient support for everyday administrative requirements. You will have the opportunity to work across multiple departments and interact with various levels of the organization, making this an excellent role for those seeking broad exposure to corporate operations.
Key Responsibilities
As a valued member of the arenaflex team, you will be responsible for the following duties:
- Executive Support: Execute and uphold area initiatives through organizational support for the CIC initiative team, ensuring responsive, accurate, and efficient assistance for everyday administrative requirements.
- Financial Compliance: Use Agree to follow organization policies for all activity and expenses and PCARD reconciliation, maintaining meticulous records and ensuring compliance with financial protocols.
- Procurement Processing: Process acquisition transactions, purchase order (PO) creation, receipt submission, and payments using the MYBUY S/4HANA platform, demonstrating proficiency in procurement systems.
- Vendor Management: Set up new providers and merchants using the MDG (Master Data Governance) system, ensuring accurate vendor records and smooth onboarding processes.
- Invoicing Operations: Process PO invoicing and submission in SAP, maintaining accuracy and timeliness in all financial documentation.
- Reporting & Analysis: Create, run, and distribute reports on an as-needed basis for the CIC group, providing valuable insights and data-driven support to leadership.
- Documentation Management: Create and maintain organizational charts, delivery records, and contact lists, ensuring up-to-date information accessibility for the team.
- Equipment Administration: Research, maintain, and inventory all division equipment for both in-office and work-from-home employees, managing assets efficiently across the organization.
- Event Coordination: Help support and coordinate operations for quarterly CIC town halls, CIC leadership gatherings on and off-site, and various division events, ensuring seamless execution.
- Onboarding Support: Assist with new team member onboarding, including ordering supplies, mailing and transportation arrangements, and guest reception.
- Additional Duties: Perform other work responsibilities as assigned, contributing to overall team success and organizational effectiveness.
Primary Work Locations
While this is primarily a remote position, arenaflex maintains offices in the following key locations. Our remote work structure allows flexibility, though occasional in-person collaboration may be required:
- Chicago, Illinois
- New York, New York
- Plano, Texas
- Winston Salem, North Carolina
- Orlando, Florida
- Columbia, Maryland
- Laguna Oceanside, California
- Phoenix, Arizona
- Denver, Colorado
- Las Vegas, Nevada
- Bentonville, Arkansas
- Minneapolis, Minnesota
- Cincinnati, Ohio
- Akron, Ohio
Required Qualifications & Skills
Administrative Expertise
- Strong Planning and Organizational Skills: Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment.
- Strong Influence and Negotiation Skills: Ability to effectively communicate, persuade, and negotiate with internal and external stakeholders.
- Effective Communication and Presentation Skills: Excellent verbal and written communication abilities, with the capacity to present information clearly and professionally.
Technical Proficiency
- SAP Experience: Working knowledge of SAP systems, including HANA and Agree platforms, is required.
- Microsoft Office Mastery: Proficient in MS Office applications, particularly advanced Excel and PowerPoint skills for data analysis and presentation creation.
- MYBUY Platform Experience: Familiarity with the MYBUY procurement platform.
Professional Experience
- Handling of Procurement Orders, invoicing, and PCard reconciliation.
- Onboarding training experience preferred.
- Customer service or logistics experience required.
- Administrative experience including operations support, calendaring, reporting, planning, group support, and maintaining records, charts, and documents.
Personal Attributes
- Time Management: Ability to independently manage time and create efficient schedules.
- Interpersonal Skills: Excellent verbal and written communication skills with the capacity to work effectively with all levels within the organization.
- Flexibility & Availability: Must have availability and flexibility to stay beyond regular hours when necessary to meet business demands.
- Adaptability: Thrives in a dynamic, fast-paced environment and embraces change positively.
Preferred Qualifications
While not required, the following qualifications would be considered a plus:
- Previous experience in the consumer goods or food and beverage industry.
- Knowledge of vendor management best practices.
- Experience with event planning and coordination.
- Background in training and development support.
- Understanding of corporate procurement processes in large organizations.
Career Growth & Development Opportunities
At arenaflex, we are deeply invested in the professional development and career growth of our employees. This remote position offers numerous opportunities for advancement and skill development:
- Career Pathways: Successful team members have the opportunity to progress into senior administrative roles, team lead positions, or specialize in areas such as procurement, operations, or customer experience.
- Training & Development: We provide comprehensive onboarding and continuous learning opportunities through our internal training programs, ensuring you have the tools and knowledge to succeed.
- Skill Building: Gain hands-on experience with industry-leading systems including SAP, MYBUY, and MDG, developing technical expertise that is highly valued in today's job market.
- Networking: Work across multiple departments and interact with leadership, building valuable professional relationships within the organization.
- Certifications: Access to professional certification support and tuition reimbursement programs for qualified candidates.
Compensation & Benefits
Competitive Pay
We offer a highly competitive hourly rate of $27-$35/hour, commensurate with experience and qualifications. Area-approved job-related skills and experience will be considered in determining the actual starting compensation.
Comprehensive Benefits Package
In addition to competitive pay, arenaflex offers an extensive benefits package to support our employees and their families:
- Paid Time Off: Generous paid time off including vacation, sick leave, and mourning leave, subject to eligibility requirements.
- Parental Leave: Paid parental leave to support new parents in balancing work and family responsibilities.
- Health & Wellness: Comprehensive medical, dental, and vision insurance coverage.
- Disability Coverage: Short-term and long-term disability insurance for peace of mind.
- Health Care Savings: Health Care Reimbursement Accounts and flexible spending options.
- Employee Assistance Program (EAP): Confidential support services for personal and professional challenges.
- Insurance Benefits: Accident insurance, group legal insurance, and life insurance coverage.
- Retirement Plan: Defined Contribution Retirement Plan with company match to help you save for the future.
- Additional Perks: Access to exclusive employee discounts, wellness programs, and more.
Work Environment & Culture
At arenaflex, we believe that a positive work environment is essential to employee satisfaction and productivity. Our remote work culture is built on trust, accountability, and collaboration:
- Flexibility: Enjoy the freedom and work-life balance that comes with remote work, while staying connected to your team through modern communication tools.
- Inclusion & Diversity: We celebrate differences and foster an inclusive environment where every voice matters.
- Innovation: Join a company that encourages creative thinking and continuous improvement.
- Sustainability: Be part of our commitment to building a more sustainable future for our planet and communities.
- Team Spirit: Even while working remotely, you'll feel connected to a supportive team that celebrates achievements and supports one another.
Why Choose arenaflex?
arenaflex is more than just a company – it's a place where you can grow, innovate, and make an impact. With a legacy of delivering beloved brands to millions of consumers globally, we take pride in our work and the difference we make every day. When you join arenaflex, you become part of a team that is passionate about creating joyful moments and inspiring human moments through food and beverage.
We are committed to providing our employees with the resources, support, and opportunities they need to succeed. Whether you are just starting your career or looking to take the next step, arenaflex offers a pathway to achieve your goals.
How to Apply
We invite qualified candidates who meet the requirements to apply for this exciting opportunity. Take the first step toward a rewarding career with arenaflex today!
arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.