Note: The job is a remote job and is open to candidates in USA. Fidelity Investments is a leading financial services company, and they are seeking a Director, Defined Contribution Senior Consultant to join their Data Consulting team. This role involves business development and service delivery of data consulting services, focusing on building client relationships and managing program delivery to ensure client satisfaction.
Responsibilities
- Building, managing and expanding client relationships by delivering a superior level of customer satisfaction with every engagement
- Leading the creation and delivery of value-add proposal to the client, up to and including client contract sign-off and approval
- Ensuring project team members deliver realistic project plans including scope, duration and effort
- Providing oversight to the program to ensure it is tracking to the strategy, plan and budget
- Identifying risk areas and lead team to appropriate solutions when obstacles are encountered
- Identifying, defining, obtaining, digesting and applying client specific benefit plan knowledge, inclusive of administrative procedures, systems configuration and data utilization
Skills
- 10 years of experience in a Defined Contribution benefit consulting, client management or an administration team manager role (corporate benefits, outsourcing or consulting firm)
- 3 years of business development experience
- 5 years focused on program/project management
- Understanding of Defined Contribution plan benefits and record keeping administration is required
- You excel at leading the initial new business development process from prospecting to closure
- You have strong relationship management skills including relationship building, influencing, negotiation and a consultative approach
- You have strong problem solving and exceptional program management skills
- You have an expansive depth and breadth of the Defined Contribution industry
- Defined Benefit, Stock Plan, Health Savings Account, Health and Welfare administration, payroll/HRIS systems experience is a plus
Benefits
- Bonus or other variable compensation
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement
- Generous paid time off and parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Company Overview
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. It was founded in 1946, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.fidelity.com.