Note: The job is a remote job and is open to candidates in USA. ServiceChannel is a leader in empowering brands to manage their brick and mortar locations, and they are seeking a detail-oriented Revenue Analyst to support billing operations and revenue analysis. The role involves ensuring accurate invoicing, maintaining billing data integrity, and delivering insights into revenue performance while collaborating with various departments.
Responsibilities
- Manage and support end-to-end billing operations, ensuring accurate and timely invoice generation
- Monitor billing cycles, identify issues, and proactively resolve discrepancies
- Partner with Sales, Customer Success, and Finance to ensure billing accuracy and alignment with contract terms
- Maintain and improve billing processes and workflows to drive efficiency and scalability
- Ensure data integrity across billing systems, CRM, and ERP platforms
- Analyze revenue performance across customers, products, and segments to identify trends and risks
- Build and maintain recurring revenue reports with actionable insights
- Support forecasting, budgeting, and variance analysis in partnership with FP&A
- Reconcile billing and revenue data across systems to ensure completeness and accuracy
- Support month-end and quarter-end close processes related to billing and revenue
- Partner with Accounting to ensure proper revenue recognition (ASC 606 alignment)
- Assist with audits by providing documentation and analysis
- Maintain documentation of billing policies and procedures
- Support enhancements and automation of billing and reporting systems
- Identify opportunities to streamline workflows and reduce manual effort
- Collaborate cross-functionally to improve data quality and reporting consistency
Skills
- Bachelor's degree in Finance, Accounting, Business, or related field
- 2–5 years of experience in billing operations, revenue analysis, or financial operations
- Strong understanding of billing processes and revenue drivers
- Advanced Excel skills (large datasets, reconciliations, modeling)
- Experience with CRM and financial systems (e.g., Salesforce, NetSuite)
- Strong analytical, problem-solving, and attention-to-detail skills
- Ability to manage multiple priorities in a deadline-driven environment
- Experience in SaaS or subscription-based business models
- Familiarity with billing platforms such as Suite Billing or Zone
- Knowledge of revenue recognition principles (ASC 606)
- Experience working in SOX-controlled environments
Benefits
- Medical
- Dental
- Vision
- Life and LTD insurance
- HSA
- 401(k) retirement plan
Company Overview
ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services. It was founded in 1999, and is headquartered in Pleasanton, California, USA, with a workforce of 201-500 employees. Its website is https://www.servicechannel.com.Company H1B Sponsorship
ServiceChannel has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 2 in 2023, 6 in 2022, 4 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.