Note: The job is a remote job and is open to candidates in USA. Thunder is a company focused on driving successful user adoption of Salesforce solutions, and they are seeking an Enablement Consultant to design and deliver training programs for clients. The role involves developing customized enablement and change management strategies to support users during the transition to new Salesforce tools and processes.
Responsibilities
- Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems
- Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions
- Conduct needs analysis for each client to customize training content to their specific use-case and user profile
- Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process
- Lead Organizational Change Management (OCM) efforts, including stakeholder alignment, Impact Analysis, readiness assessments, and change agent enablement
- Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development
- Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly
- Develop and maintain a repository of training resources and documentation for ongoing client support
- Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules
Skills
- 5–7+ years of experience leading change management, enablement, or training workstreams within the Salesforce Partner ecosystem
- Deep familiarity with Salesforce multi-cloud implementations; experience with Sales Cloud, Service Cloud, ARM/Revenue Cloud, Data 360, and/or Marketing Cloud strongly preferred
- Experience training on Agentforce or other AI platforms (highly desirable)
- Experience with video editing tools, virtual meeting platforms, and curriculum development tools (preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural)
- Strong executive facilitation skills — comfortable leading workshops and interviews with C-suite and senior stakeholders
- Experience with impact analysis, persona development, and activation and communication planning
- Proven ability to create and deliver engaging training materials: eLearning modules, Leaders Notes, QRGs, Tipsheets, Playbooks, and Train the Trainer programs
- Strong storyboarding and content creation skills; experience with elearning authoring tools a plus
- Prosci / ADKAR certification strongly preferred
- History of leading dynamic, digital-first enablement experiences using collaboration tools
- Ability to work in a fast-paced, client-facing, team-oriented delivery environment
- Relevant Salesforce or AWS certifications preferred
- Bachelor's degree in a relevant field or equivalent practical experience
Benefits
- This role is currently structured as a contract opportunity and not a full-time employee position. As such, it does not include Thunder’s full-time benefits (such as health coverage, PTO, or retirement plans). You’ll be engaged as an independent contractor and responsible for managing your own taxes, insurance, and availability.
Company Overview
Thunder is a management consulting company that unlocks business value with intelligent frameworks and solutions. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.thundersf.com.