The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues.
Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests.
Responsibilities
• Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings.
• Investigate telecom usage charges with the help of invoices and customer service representatives.
• Prepare and ensure that month-end activities are executed on a timely basis, i.e.
• Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved.
• Prepare Monthly Reports as required.
• Resolve Telco and business group queries related to invoices and payments information on a timely basis.
• Run and analyze reports: AP and Accrual reports.
• Work with Clients and Internal Sakon representatives during US hours and chase vendors as required.
• Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection).
• In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects.
Skill and Experience
• Interpersonal skills to work effectively in a team environment.
• Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word.
• Understanding of Telecom (primarily cloud service like AWS).
• Telecom Expense Management and/or Accounts Payable experience preferred
• Required Education Associate's Degree
• Oral and written communication skills, able to work effectively with employees both internal and external to the finance function.
• Effective time management and organization skills with a proven ability to multi-task
• Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.