Administrative Assistant 1 (AA1) - Vancouver/Clark Office

Posted 2026-05-06
Remote, USA Full-time Immediate Start

The State of Washington is committed to ensuring the well-being of children and youth in its community. They are seeking an Administrative Assistant 1 (AA1) to provide administrative support to Social Service Specialists and maintain efficient office operations.


Responsibilities

  • Answer a multi-line phone system in a fast-paced environment
  • Greet clients, providers, and staff
  • Maintain office procedures, standards, priorities, and deadlines while coordinating office operations
  • Act as liaison between clients and Social Service Specialists
  • Screen calls and visitors
  • Timely distribution of communication and documents
  • Create, edit, and review correspondence
  • Process Background Checks, Disclosure, and Discovery Requests
  • Prepare files for uploading to the document management system
  • Uploads court orders, files court documents online and in person as required
  • Maintain filing systems, databases, multiple tracking logs, and computer programs
  • Provide back-up to other Administrative Assistant staff

Skills

  • One year of office experience requiring keyboarding or typing
  • Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work
  • The ability to take action to learn and grow
  • The ability to take action to meet the needs of others
  • This position requires a minimum of at least two years of driving experience and a valid driver's license
  • The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment
  • Demonstrated strong knowledge of Microsoft Office, including Word, Excel (multi-level spreadsheet creation experience), and Adobe
  • Demonstrated knowledge of general office procedures and processes
  • Previous experience drafting, editing, and sending electronic correspondence
  • Previous experience editing, proofreading, and drafting memos and other forms of written documents
  • Previous experience operating vehicles for maintenance/repair transport

Benefits

  • Employees and their families are covered by medical (including vision), dental and basic life insurance.
  • Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
  • Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
  • Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
  • Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
  • The Washington State Employee Assistance Program promotes the health and well-being of employees.
  • State Employees are members of the Washington Public Employees' Retirement System (PERS).
  • Employees also have the ability to participate in the Deferred Compensation Program (DCP).
  • All state employees are covered by the federal Social Security and Medicare systems.
  • If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
  • Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
  • Full-time employees earn eight hours of sick leave per month.
  • Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
  • Washington State supports members of the armed forces with 21 days paid military leave per year.
  • Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
  • Leave Sharing
  • Parental Leave
  • Family and Medical Leave Act (FMLA)
  • Leave Without Pay

Company Overview

  • Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive. It was founded in 1889, and is headquartered in Olympia, Washington, USA, with a workforce of 10001+ employees. Its website is http://access.wa.gov/.

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