AI Automation Architect for Service-Based Businesses (Lead Handling + CRM + Packaging Strategy) - Contract to Hire

Stop missing leads, start closing more jobs.

We’re looking for a skilled AI Automation Specialist to build systems for service-based businesses that:

• Handle leads automatically (SMS, email, chat)

• Qualify prospects

• Book appointments

• Follow up with clients

• Answer calls using an AI phone assistant that sounds like the owner when the team can’t pick up

If you know how to combine AI, CRM, and phone automation to create systems that actually work and scale, we want you.

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Your Mission:

• Build AI-powered lead response systems (SMS, email, web chat)

• Create AI-driven lead qualification conversations

• Automate missed-call text-backs and follow-ups

• Build CRM pipelines and appointment scheduling workflows

• Implement AI phone system to answer calls when staff are unavailable (voice AI should sound like the business owner)

• Build review request automation

• Set up escalation logic for human intervention when necessary

• Document workflows and create scalable templates

• Help structure Starter and Premium packages for multiple clients

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Who You Are:

• Experienced with AI automation (OpenAI / GPT API)

• Skilled in CRM automation (GoHighLevel / HubSpot / Salesforce)

• Expert in workflow automation (Zapier / Make / API integration)

• Knowledgeable in SMS & voice automation (Twilio, Voiceflow, or similar)

• Have built AI phone/chat systems that sound natural and professional

• Experienced with service-based businesses and scalable automation systems

• Strategic thinker who can design systems that replicate across multiple clients

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Why This Role Is Different:

• Focus exclusively on AI & automation — SEO is handled separately

• Work includes AI phone answering as well as SMS/chat automation

• Opportunity to design systems that scale across multiple clients

• Long-term collaboration with a team building a productized service

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To Apply:

Please include:

1. Examples of AI automation systems you’ve built (SMS, chat, and/or AI phone)

2. Recommended tech stack and reasoning

3. How you’d structure Starter vs Premium packages

4. Estimated pricing and availability

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