Bilingual Wellness, Benefits and Disability Coordinator

Sleep Country Canada/Dormez-vous? is dedicated to transforming lives by promoting the importance of sleep. They are seeking a Bilingual Wellness, Benefits and Disability Coordinator to provide support in managing disability claims, leaves, and benefits, while ensuring compliance with relevant policies and regulations.

Responsibilities

• Provide core support in the coordination of the company’s disability (STD, LTD) and other leaves in a timely manner
• Communicate regularly with third party providers (i.e., insurance, CNESST, WSIB) on cases and update Human Resources and management
• Maintain all claims records and update trackers and associate records. Generate required reports as needed
• Respond to and resolve any associate inquiries or concerns relating to leaves and benefits in a timely manner; includes researching policies and procedures
• Ensure that payroll data is accurately updated which includes entering any hours, adjustments, manual updates for claim extensions, maternity leave top-ups and any other details relating to an associates' compensation
• Coordinate and proactively manage assigned occupational injury claims (WCB/WSIB) and update payroll and case documents to associate profile
• Coordinate and manage all claims for Quebec associates (e.g., preventative leave, maternity/parental leave, SAAQ, IVAC), as well as claims for associates in other provinces
• Calculate and process payments in HCM system
• Coordinate with insurance providers and managers on gradual return to work plans where restrictions/accommodations are recommended
• Ensure compliance with policies, procedures and regulatory requirements

Skills

• College/University degree in Human Resources, Disability Management or related field
• Must have at least 1-2 years' experience in Disability Management and Benefits
• Exceptional communication skills while maintaining the highest level of confidentiality, guidance and assistance to all associates and managers as well as working with external stakeholders
• Aptitude for performing calculations where attention to detail and a high degree of accuracy are required
• Proven ability to prioritize, meet deadlines and work in a fast-paced environment
• Strong Excel and PowerPoint Skills
• Must be Bilingual (English/French)
• The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec
• Experience in a retail environment would be an asset
• Oracle HCM experience would be an asset

Benefits

• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice

Company Overview