**Experienced Customer Relationship Representative – Entry Level (Remote) at arenaflex**

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Join arenaflex, a leading provider of supplemental life insurance to working families, as a Customer Relationship Representative. As a key member of our growing team, you will have the opportunity to develop and build lasting relationships with clients while working in a dynamic and rewarding environment. This entry-level role offers a unique chance to launch your career in sales and customer service, with a focus on helping people manage their risks and achieve their dreams with insurance products.

  • *About arenaflex**

arenaflex has been serving working families since 1951, providing life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. With a strong commitment to customer relationships and a passion for helping people, we have grown into a leading provider of supplemental life insurance. Our mission is to protect working families and provide them with the peace of mind they deserve.

  • *Responsibilities**

As a Customer Relationship Representative at arenaflex, you will be responsible for:

  • Building Relationships: Establish and maintain strong customer relationships, following up as needed to ensure their needs are met.
  • Client Education: Use a customer-focused, needs-based approach to educate clients about insurance options and provide tailored solutions.
  • Goal Setting: Work with management to meet established marketing and sales goals, ensuring a high level of performance and success.
  • Lead Generation: Develop leads, schedule appointments, and identify customer needs to provide insurance solutions that meet their requirements.
  • Work Ethic: Maintain a strong commitment to success, delivering excellent results each day and exceeding expectations.
  • *What You'll Receive**

As a valued member of our team, you will enjoy a range of benefits and opportunities, including:

  • Compensation: Commission, bonuses, and residuals with weekly pay via direct deposit, providing a competitive income and opportunities for growth.
  • Health Benefits: Health insurance reimbursement after 3 months, ensuring you have access to quality healthcare when you need it.
  • Flexible Schedule: Work on your terms with no weekend or evening commitments, allowing you to balance your work and personal life.
  • Growth Potential: Opportunities for advancement within the agency, including valuable leadership roles and the chance to develop your skills and expertise.
  • Training & Support: Receive comprehensive training and ongoing support to develop your skills and succeed in your role, ensuring you have the tools and resources you need to excel.
  • *Requirements**

To succeed in this role, you will need:

  • Sales Experience: Previous experience in sales (outside sales, inside sales, retail sales, or telemarketing) is preferred, but not required.
  • Sales Track Record: A proven history of meeting sales goals and quotas, demonstrating your ability to perform and succeed in a sales environment.
  • Excellent Communication: Strong written, verbal, and listening skills, ensuring you can effectively communicate with clients and colleagues.
  • Customer-Focused: A passion for helping people manage their risks and achieve their dreams with insurance products, demonstrating your commitment to customer relationships and satisfaction.
  • Self-Motivated & Detail-Oriented: A strong work ethic and ability to manage time and tasks effectively, ensuring you can meet deadlines and deliver high-quality results.
  • Team Player: The ability to collaborate with others while also excelling independently, demonstrating your flexibility and adaptability.
  • Presentation Skills: Comfortable making presentations to potential customers, ensuring you can effectively communicate and sell insurance products.
  • Licensing: Must be able to obtain a Life and Health Insurance license (approximately $200 for the course, test, and licensing), demonstrating your commitment to professional development and growth.
  • *How to Apply**

If you're motivated to succeed and ready for a career with growth potential, please complete our overview form. We will follow up with you on the next steps in the interview process.

  • *Note**

This position is for independent contractor agents. Agents must successfully complete any required licensing and training programs, demonstrating their commitment to professional development and growth.

  • *About arenaflex**

arenaflex is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. With a strong commitment to customer relationships and a passion for helping people, we have grown into a leading provider of supplemental life insurance.

  • *Our History**

arenaflex was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families. Our timeline showcases our history and growth, demonstrating our commitment to customer relationships and satisfaction.

  • *Headquartered in Waco, Texas**

arenaflex is headquartered in Waco, Texas, with a strong presence in the United States and internationally. Our company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24), demonstrating our financial stability and commitment to customer satisfaction.

  • *Portable Insurance Coverage**

arenaflex offers portable insurance coverage, ensuring that our clients can take their insurance coverage with them if they move or change jobs. This flexibility and convenience demonstrate our commitment to customer relationships and satisfaction.

  • *Individual, Single Parent, and Family Policies**

arenaflex offers a range of insurance policies, including individual, single parent, and family policies. Our policies are designed to meet the needs of working families, providing them with the peace of mind they deserve.

  • *Our Parent Company**

arenaflex is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies. This partnership demonstrates our commitment to growth and expansion, ensuring that we can continue to provide our clients with the best possible service and support.

  • *Education**

No specific education requirements are necessary for this role, but a high school diploma or equivalent is preferred. Our training and development programs will help you develop the skills and expertise you need to succeed in this role.

  • *Employment Type**

This is a full-time position, with a flexible schedule and no weekend or evening commitments. We offer a competitive income and opportunities for growth and advancement, ensuring that you can balance your work and personal life.

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