Experienced Family Support Specialist – Child Welfare & Community Resources Coordination (Hybrid Remote)

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Join arenaflex: Empowering Families, Changing Lives

Are you searching for a meaningful career that combines the flexibility of remote work with the fulfillment of making a real difference in people's lives? Do you have a heart for supporting children and families during their most vulnerable moments? If so, arenaflex invites you to explore an extraordinary opportunity to become part of something truly special.

At arenaflex, we believe that every child deserves a safe, permanent, and loving home. We are dedicated to providing comprehensive support services to families who have achieved permanency through reintegration, adoption, custodianship, guardianship, or as aging-out youth. Our mission is rooted in strength-based approaches, educational excellence, and unwavering advocacy for the families we serve.

We are currently seeking a compassionate and dedicated Family Support Specialist to join our dynamic team. This is not just a job—it's a calling. You'll be the bridge that connects families with essential community resources, empowering them to build sustainable, thriving households. If you're ready to grow professionally while making a profound impact in your community, we encourage you to apply today.

About the Role: Family Support Specialist

As a Family Support Specialist at arenaflex, you will play a pivotal role in our mission to strengthen families and ensure positive outcomes for children. You will work closely with families who have found permanency through various pathways, providing them with the tools, resources, and advocacy they need to succeed.

This position offers the unique opportunity to work in a hybrid remote environment, giving you the flexibility to balance your professional responsibilities with your personal life. You'll receive comprehensive training and ongoing support to ensure you're equipped to handle the challenges and rewards of this role.

Key Responsibilities

Your day-to-day responsibilities as a Family Support Specialist will include:

• Resource Connection: Identify, research, and connect families with appropriate community resources, including healthcare services, educational programs, housing assistance, financial counseling, and mental health support.


• Advocacy: Advocate on behalf of families and children within community systems, ensuring they receive the services and support they deserve.


• Family Empowerment: Guide families in developing the skills and confidence needed to independently navigate resource systems and sustain their achievements long-term.


• Documentation: Maintain accurate and thorough records of family interactions, service plans, and outcomes in accordance with agency standards and regulatory requirements.


• Collaboration: Work collaboratively with internal teams, external agencies, school personnel, healthcare providers, and community organizations to coordinate comprehensive support services.


• Crisis Support: Respond to family emergencies and provide crisis intervention as needed, connecting families with immediate resources and stabilization support.


• Home Visits: Conduct in-person home visits (with appropriate mileage reimbursement) to assess family needs, provide support, and ensure child safety and well-being.


• Education: Provide families with educational materials, workshops, and resources that enhance parenting skills, financial literacy, and household management.


• Continuous Learning: Participate in ongoing training, professional development opportunities, and team meetings to enhance your skills and knowledge in child welfare and family support.

What We're Looking For: Qualifications & Skills

At arenaflex, we value diverse backgrounds and perspectives. We seek individuals who are passionate about child welfare and family empowerment. While we provide thorough training, the ideal candidate will possess the following qualifications:

Essential Qualifications

• Education: Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field.


• Transportation: Valid driver's license with a clean driving record, as this role requires travel to client homes and community locations.


• Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with diverse families and professionals.


• Compassion: Genuine empathy and concern for the well-being of children and families experiencing challenges.


• Organization: Strong organizational skills with the ability to manage multiple cases, priorities, and deadlines effectively.


• Problem-Solving: Creative problem-solving abilities and the capacity to navigate complex family situations with sensitivity and professionalism.


• Tech Proficiency: Comfortable using technology for documentation, communication, and resource research.

Preferred Qualifications

• Previous experience in child welfare, family support, or related human services fields.


• Familiarity with community resources and referral processes.


• Bilingual capabilities (especially Spanish) are highly valued.


• Case management experience or relevant internship in social services.


• Understanding of trauma-informed care practices.

Why arenaflex? Our Culture & Benefits

At arenaflex, we know that our team members are our greatest asset. That's why we're committed to fostering a supportive, collaborative, and growth-oriented work environment. When you join arenaflex, you become part of a team that truly cares about its mission and its people.

Work-Life Balance

• Flexible Scheduling: We understand that life happens. Our flexible scheduling allows you to create a work schedule that accommodates your personal needs while meeting client needs.


• Hybrid Remote Work: Enjoy the convenience of remote work while maintaining meaningful in-person connections with families and team members.


• Generous Time Off: We offer 20 days of personal leave in your first year, increasing to 25 days thereafter, plus 12 paid holidays throughout the year.

Professional Growth

• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and professional development.


• Longevity Bonus: We recognize and reward your commitment and dedication with longevity bonuses.


• Training & Development: Access comprehensive initial training plus ongoing professional development opportunities to enhance your skills in child welfare and family support.


• Career Advancement: As you grow with arenaflex, you'll have opportunities to take on increased responsibilities and advance within the organization.

Additional Benefits

• Comprehensive onboarding and mentorship program


• Supportive team environment with regular check-ins


• Mileage reimbursement for work-related travel


• Access to employee assistance programs


• Mission-driven work that makes a tangible difference

Compensation

We value your contributions and are committed to providing competitive compensation. The average hourly rate for this position is $19.06, which includes base wages, incentives, bonuses, overtime, and any applicable shift differentials. This compensation reflects our commitment to fair pay while you grow in your role.

Our Mission: Making a Difference

arenaflex is dedicated to the strength and well-being of families through dedicated service and advocacy. We believe that every child deserves permanency and every family deserves the support they need to thrive. When you join our team, you become part of a movement that transforms lives—one family at a time.

Our work is challenging but incredibly rewarding. You'll witness firsthand the positive impact of your efforts as families gain stability, children flourish, and communities grow stronger. There's no greater career satisfaction than knowing you've helped a family achieve permanency and lasting success.

Equal Opportunity Employment

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives. We believe that diverse teams make us stronger and more effective in fulfilling our mission.

Ready to Make a Difference?

If you're passionate about child welfare, family support, and making a lasting impact in your community, we invite you to apply for this rewarding opportunity. Join arenaflex today and become part of a team that truly cares about changing lives.

To apply, please visit our website at arenaflex.com/careers or click the application link below. We can't wait to welcome you to our team!

Join us in our mission to support the strength and well-being of families through dedicated service and advocacy. Your journey to a meaningful career starts here.

Employment Type: Full-Time