Experienced Infrastructure Site Reliability Engineer (SRE) – Application Services & Systems Operations

About arenaflex

Welcome to arenaflex – a leading global technology company at the forefront of digital innovation and creative expression. Our platform has revolutionized how billions of people across the world discover, create, and share content in short-form video format. Our mission is to inspire creativity and bring joy to millions of users daily. With offices spanning Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo, we are a truly global community united by our passion for innovation and connection.

At arenaflex, we believe in the power of technology to bring people together and create meaningful experiences. Our team is comprised of humble, intelligent, and empathetic individuals who are driven by curiosity and a relentless pursuit of bold ideas. We embrace challenges and never shy away from pushing boundaries to create something extraordinary. Here, opportunities are limitless for those who dare to pursue innovative concepts that exist beyond the realm of current possibility.

Join Our Team

Are you ready to make an impact at a company that's changing the digital landscape? We are currently seeking a talented and motivated Infrastructure Site Reliability Engineer (SRE) to join our Application Services team in Kentucky, USA. This is a fantastic opportunity to work on large-scale, complex systems in a hyper-growth environment where your skills will directly contribute to maintaining and improving the reliability of one of the world's most popular platforms.

Our Infrastructure SRE team is responsible for extending the operability, observability, transparency, and automation of arenaflex's systems. We strive to provide comprehensive insights and solutions for our platform with minimal manual intervention. We are a young, rapidly growing team that values simplicity, collaboration, hard work, and innovation. We believe in planning and long-term strategies rather than short-term gains. Join us in solving massive scale complex issues while embracing challenges with a bold and curious mind.

About U.S. Data Security (USDS)

At arenaflex, we are committed to continuous improvement and enhancement of our user experience and safety controls. The U.S. Data Security (USDS) division is an independent branch of arenaflex in the United States, created to bring elevated focus and leadership to our data protection policies and content verification protocols to keep U.S. users safe.

Our focus is on providing oversight and security of the arenaflex platform and user data in the U.S., so millions of Americans can continue to use our platform to learn something new, earn money, express themselves creatively, or be entertained. The teams within USDS that execute this commitment daily include Trust and Safety, Security and Privacy, Engineering, Client and Product Operations, Corporate Capabilities, and more.

Position Overview

We are looking for an experienced Infrastructure Site Reliability Engineer to play a critical role in ensuring the reliability, availability, and performance of our systems. This position requires a unique blend of software engineering and operations expertise to build and maintain resilient infrastructure that serves hundreds of millions of users worldwide.

Key Responsibilities

• Operational Excellence: Perform SRE duties and procedures on supported services in production, including but not limited to standby rotations, maintenance, change management, monitoring, incident response, scope organization, and disaster recovery.


• System Reliability: Augment system uptime, availability, and stability to ensure functional and performance SLAs are consistently met or exceeded.


• Documentation: Contribute to existing documentation and create effective documentation, including operational runbooks, Standard Operating Procedures (SOPs), and SLA/SLO definitions.


• Automation & Tooling: Initiate and lead scripting, tooling, and automation projects to streamline processes and minimize human intervention while maximizing efficiency.


• Cross-Functional Collaboration: Work cross-functionally and regionally with SRE, Development, QA, and Product Management teams to manage incidents and improve processes.


• Project Management: Manage and prioritize projects for high productivity and exact deliveries within agreed timelines.


• Continuous Improvement: Identify opportunities for system improvements and lead initiatives to enhance reliability, scalability, and performance.

Essential Qualifications

• Education: Bachelor's degree in Computer Science, a related field, or equivalent practical experience.


• Technical Experience: Minimum 5+ years of demonstrated experience in software development with proficiency in at least one programming language.


• Systems Expertise: 5+ years of experience with Linux Operating Systems, Networking, Database concepts, Monitoring, and Shell scripting.


• Problem-Solving: Strong analytical capabilities, excellent problem-solving skills, and critical thinking abilities to address complex technical challenges.


• Communication: Excellent verbal and written communication skills with the ability to articulate technical concepts to diverse audiences.


• Interpersonal Skills: Highly collaborative team player with a self-starter mentality and ability to quickly learn new technologies and adapt to evolving requirements.

Preferred Qualifications

• Advanced Education: Master's degree in Computer Science, Engineering, or a related field.


• Programming Languages: Proficiency in Python, GoLang, or C++.


• Technical Specializations: Expertise in SRE methodologies, AIOPS, APM (Application Performance Monitoring), and Disaster Recovery planning.


• Technology Stack: Hands-on experience with Kubernetes, ElasticSearch, ClickHouse, Message Line, OpenTSDB, or Service Mesh technologies.


• Industry Knowledge: Experience working with large-scale distributed systems in high-traffic environments.

Skills & Competencies Required for Success

• Strong understanding of distributed systems architecture and microservices design patterns.


• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).


• Knowledge of CI/CD pipelines and DevOps practices.


• Ability to work effectively under pressure during incident response situations.


• Strong attention to detail and commitment to maintaining high standards of quality.


• Proactive mindset with the ability to anticipate and prevent potential issues before they impact users.


• Adaptability to work in a fast-paced, dynamic environment with evolving priorities.

Career Growth & Learning Opportunities

At arenaflex, we invest heavily in the professional development of our team members. As an Infrastructure SRE, you will have access to:

• Technical Training: Comprehensive training programs on cutting-edge technologies and industry best practices.


• Career Advancement: Clear pathways for career progression into senior technical roles, team lead positions, or specialized technical tracks.


• Mentorship: Access to experienced mentors who can guide your technical and professional growth.


• Industry Exposure: Opportunities to work on cutting-edge projects and learn from some of the best minds in the industry.


• Certification Support: Financial support and time off for obtaining relevant professional certifications.


• Internal Mobility: Potential opportunities to explore different roles within the organization as your career evolves.

Work Environment & Culture

At arenaflex, we foster a collaborative, inclusive, and innovative work environment where every employee is valued for their unique skills, experiences, and perspectives. Our workplace reflects the global community we serve, connecting people from across the globe. We are passionate about celebrating diverse voices and creating an environment that reflects the many communities we reach.

Our team culture emphasizes:

• Innovation: Encouragement to think outside the box and propose creative solutions to complex problems.


• Collaboration: Cross-functional teamwork that leverages diverse expertise and perspectives.


• Work-Life Balance: Flexible arrangements to support your well-being and productivity.


• Continuous Learning: A culture that embraces learning from both successes and failures.


• Transparency: Open communication and visibility into company goals and direction.

Compensation & Benefits

We offer a competitive compensation package that recognizes your skills, experience, and contributions. The hourly rate for this position ranges from $27 to $37 per hour, depending on qualifications, skills, and experience. Base compensation is one part of the Total Package provided to recognize and reward employees for their work.

Our comprehensive benefits package includes:

• Health Insurance: 100% expense coverage for employee medical insurance, approximately 75% coverage for dependents, and a Health Savings Account (HSA) with company match.


• Dental & Vision: Comprehensive dental and vision insurance plans.


• Disability & Life Insurance: Short/Long-term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.


• Flexible Spending Accounts: FSA options for Healthcare, Limited Purpose, and Dependent Care.


• Time Off: 10 paid holidays per year, plus 17 days of Paid Personal Time (PPTO) allocated upon employment and expanded by tenure, and 10 paid days off annually.


• Parental Leave: 12 weeks of paid parental leave and two months of paid Supplemental Disability.


• Mental Health Support: Generous mental and emotional health benefits through our EAP and Lyra programs.


• Retirement Benefits: 401(k) company match to help you save for the future.


• Additional Perks: Gym membership and cellphone service reimbursements.

Note: The company reserves the right to modify or change these benefits programs at any time without prior notice.

Equal Opportunity Employer

arenaflex is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are dedicated to inspiring creativity and bringing joy, and we are committed to celebrating diverse voices and creating an environment that reflects the many communities we reach.

arenaflex is dedicated to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please contact us to discuss your needs.

Apply Today

If you are passionate about building reliable, scalable systems and want to be part of a team that's transforming the digital world, we encourage you to apply for this exciting opportunity. Join us at arenaflex and help us continue to deliver exceptional experiences to millions of users worldwide.

We look forward to receiving your application and potentially welcoming you to our team!