**Experienced Pre-Licensed Customer Service Representative – Remote Opportunity at arenaflex**
Posted 2026-05-06As a global leader in digital business services, arenaflex is dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With a team of over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you're on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the tools and resources you need to succeed. Our Pre-Licensed Customer Service Representative role is an exciting opportunity for individuals who are eager to learn and grow with our company.
- *Become a Licensed Insurance Agent with arenaflex**
At arenaflex, we're committed to helping our employees achieve their career goals. That's why we offer a 5-day paid training program to help you prepare for the State Insurance Exam. You'll receive a Trainer, study materials, and support to help you pass your exam and obtain your license in the 50 states/territories we operate in.
- *Benefits of Working with arenaflex**
As a Pre-Licensed Customer Service Representative at arenaflex, you can expect:
- Paid Training: We'll provide you with the training and resources you need to succeed.
- Competitive Wages: You'll receive a competitive salary for your hard work and dedication.
- Full Benefits: Enjoy comprehensive benefits, including medical, dental, vision, 401k, and more.
- Paid Time Off: Take breaks and recharge with our generous paid time off policy.
- Employee Wellness and Engagement Programs: We're committed to your well-being and happiness.
- *About arenaflex and You**
At arenaflex, we're passionate about making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Pre-Licensed Customer Service Representative, you'll be a key contributor to our team, working in a collaborative and engaging environment. You'll have the chance to interact with people from all walks of life, and no two days will be the same.
- *Did You Know?**
Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We believe in promoting from within and providing opportunities for growth and development.
- *Responsibilities**
As a Pre-Licensed Customer Service Representative, your responsibilities will include:
- Resolving complex consumer issues and advising first-level representatives on high-level issues.
- Assisting policyholders with billing questions and concerns.
- Providing support to policyholders with any policy changes requested.
- Supporting policyholders' needs by providing recommendations and adjusting as necessary.
- *Qualifications**
We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need:
- 6 months of customer service experience minimum.
- Over 18 years of age.
- Ability to type 25 wpm.
- High School Graduate or GED.
- Comfort with desktop computer systems.
- Proven oral and written communication skills.
- 6 months of Call Center experience, preferred.
- Logical problem-solving skills.
- Availability to work various shifts.
- Ability to use Windows operating systems.
- Organization and work prioritization skills.
- *Work from Home Requirements**
As a remote employee, you'll need to meet the following requirements:
- Internet Connection Requirements:
- Minimum subscribed download rate equal to or exceeds 12.0 Mbps.
- Minimum subscribed upload rate equal to or exceeds 3.0 Mbps.
- ISP must have no packet loss and ping under 50ms.
- Proof of internet speed required.
- Clean and quiet workspace.
- *Be One of Our People**
At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.
- *Teleperformance is an Equal Opportunity Employer**
We're proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.
- *Apply Now**
Ready to take the first step in your career journey? Apply now to become a Pre-Licensed Customer Service Representative at arenaflex.