FINANCIAL AID COUNSELOR, Enrollment & Student Administration, Financial Assistance

Boston University is seeking a Financial Aid Counselor to join their Financial Assistance team. This early-career position is responsible for reviewing financial aid applications and assisting with the awarding of funds to undergraduate students while providing customer service support.

Responsibilities

• Provide guidance and support to our front-line customer service colleagues by answering questions about financial aid policies, regulations, and the application process
• Analyzing and resolving conflicting information on student financial aid applications to facilitate the awarding of federal, state, and institutional financial aid
• Support the management of federal, state, and institutional financial aid awarding and compliance via both recurring and ad hoc projects

Skills

• A bachelor's degree is required for this position
• Has at least one year of experience in a service- and detail-oriented position
• Displays strong analytical, problem-solving, and organizational skills
• Is an effective communicator
• Demonstrates the ability to work well in a fast-paced and team-oriented environment

Benefits

• Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off.

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