Leave of Absence Coordinator

Sedgwick is a leading company recognized for its exceptional workplace culture and commitment to employee well-being. The Leave of Absence Coordinator role involves analyzing leave requests, determining eligibility and benefits, and managing claims in compliance with regulations and client policies. The ideal candidate will thrive in a collaborative environment and demonstrate strong communication and organizational skills.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client
• Communicates decisions and on-going expectations with claimants and clients
• Maintains professional client relationships
• Attendance during scheduled work hours is required

Skills

• High school diploma or GED required
• Strong oral and written communication skills required
• Computer literate – including Microsoft Office
• Organizational skills required
• PC literate, including Microsoft Office products, Windows environment
• Must meet minimum typing requirements
• Clerical or customer service experience or equivalent combination of education and experience preferred

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Disability
• Life insurance
• Employee assistance
• Flexible spending or health savings account
• And other additional voluntary benefits

Company Overview