Personal Lines Account Manager, Retail

HUB International is a premier insurance brokerage seeking a Personal Lines Account Manager, Retail to join their high-performing team. The role involves managing a personal lines portfolio, providing tailored insurance solutions, and building long-term client relationships in a collaborative environment.

Responsibilities

• Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Skills

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed
• 1-2 years of relevant experience
• Designations like CAIB or CIP are assets and show your dedication to the craft

Benefits

• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses for some positions

Company Overview