Privacy Analyst I

Imprivata is a company that delivers unified access and security management programs for healthcare organizations. They are seeking a Privacy Analyst I to enhance customer privacy programs and ensure compliance through monitoring and analysis of customer applications.

Responsibilities

• Review and examine customer alerts to identify suspicious activity
• Document investigations for potential incidents found during research of alerts
• Grow and maintain positive relationships with Managed Privacy Services customers
• Act as the primary point of contact for services related to Managed Privacy Services and ensure the renewal of subscription Managed Services
• Develop expertise in industry trends, privacy regulations, and the Imprivata PPI solution
• Ensure our PPI application of the customer is current and able to meet contractual MPS obligations
• Contribute to the creation and maintenance of project and process related 'best practice' methodologies, training and documentation
• Assist with maintaining a repository of related documentation pertaining to the customer’s Imprivata enterprise
• Establish and facilitate recurring customer meetings, and manage communication of status updates, health reports, and recommendations to customer contributors
• Assist responses to certain support requests and troubleshooting efforts on behalf of Managed Services customer accounts, whether unaided or in conjunction with Imprivata Customer Support representatives
• Other duties as assigned

Skills

• Associates degree required in Public Health, Healthcare Administration, Information Systems, Business Analytics, or related discipline
• 1-2 years' experience in a privacy analyst or similar role
• Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and autonomous problem-solving skills
• Sound attention to detail, willingness to learn with the ability to prioritize workload and meet deadlines
• Experience implementing or supporting applications in a healthcare context for clinical users
• Ability to work in complex customer environments and provide delivery that is reactive to internal and external customer expectations
• Bachelor's degree preferred
• Prior experience serving healthcare customers and familiarity with medical terminology and clinical workflow
• Knowledge of HIPAA, HITECH, GDPR regulations
• Experience with data analytics / data mining and project management skills
• Prior experience with Imprivata solutions or relevant healthcare information technology
• Experience with Microsoft Windows, Office365, Salesforce

Benefits

• Top-notch work environment
• Developmental opportunities
• Competitive total rewards package

Company Overview

Company H1B Sponsorship