Product Manager – Product Modernization
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Own the product roadmap for modernizing long-standing products with a primary focus on improving usability and the use of AI by non-technical end users across their journey, from onboarding to day-to-day use.
- Lead discovery to identify where complexity exists today, why it exists, and which capabilities can be simplified, redesigned, or removed.
- Ensure modernization efforts measurably improve product efficacy, including usability, reliability, performance, security, data sovereignty, and cost-to-serve.
- Partner with Product Design to deliver high-clarity experiences for complex workflows.
- Support market understanding through user research, win/loss analysis, and competitive analysis.
- Requirements:
- 5–10+ years of B2B product management experience
- Ability to simplify complex workflows into intuitive experiences, without removing critical power
- Experience modernizing long-lived products with careful rollout and migration strategies
- Strong discovery, prioritization, and outcome measurement, qual and quant
- Excellent communication across technical and non-technical audiences.
- Benefits:
- Competitive compensation and benefits
- Flexible work environment
- The opportunity to build and shape a premium support function with measurable customer impact.
- A collaborative culture with close partnership across Support, Engineering, Product, and Customer Success.
- Professional growth within a scaling SaaS organization.