Remote Cantonese English Medical Interpreter

Language Bridge Solutions is currently seeking Cantonese–English Medical Interpreters to support healthcare communication through Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI).

This is a remote opportunity open globally, with preference given to candidates based in Malaysia and Singapore.

In this role, you will facilitate real-time communication between healthcare providers and Cantonese-speaking patients, ensuring that all information is conveyed accurately, clearly, and without omission. You will support a variety of medical interactions, including consultations, follow-ups, telehealth visits, and other patient-provider communications.

Interpreters are expected to maintain a strong understanding of medical terminology and healthcare workflows, ensuring that complex information is interpreted correctly. You will also be responsible for preserving tone, intent, and context while remaining neutral and professional always.

This role requires strict adherence to confidentiality and data protection standards. You will work within a secure remote environment, ensuring that all sensitive information is handled appropriately.

Cultural awareness is essential, as you will support communication across different backgrounds, helping both parties feel understood. You must be able to manage sensitive or high-pressure situations with professionalism and composure.

Additionally, you will use remote interpreting platforms for both video and audio sessions, ensuring smooth communication and resolving minor technical issues when needed. You will be expected to meet quality and performance standards while participating in ongoing training and development programs.

Requirements

Candidates can be based worldwide, with preference for those located in Malaysia and Singapore.

A high school diploma or equivalent is required. Candidates should have experience in interpretation or customer-facing roles (preferred but not required).

Applicants must be native or near-native Cantonese speakers with advanced English proficiency (C1 or higher), with the ability to accurately interpret conversations in real time.

Strong communication and listening skills are essential, along with high attention to detail and accuracy. Candidates should be professional, customer-oriented, and able to handle sensitive situations with confidence.

A quiet, secure, and distraction-free workspace is required to ensure confidentiality during all interpreting sessions.

Technical requirements include:
• USB headset
• 1080p (Full HD) camera
• Minimum 8 GB RAM
• Intel Core i3 or equivalent
• Windows 10 or higher

Internet requirements:
• Wired connection (Ethernet preferred)
• Minimum 20 Mbps download / 10 Mbps upload
• Stable connection with low latency

Candidates must be comfortable using online platforms and willing to learn and adapt to new systems.

Benefits
• Payment in USD (per minute and/or per hour depending on assignment)
• Monthly Medical Insurance Bonus
• Paid Time Off after 1 year
• Performance-based bonuses and incentives
• Referral Program: $50 USD bonus after 60 days
• Ongoing training and professional development
• 100% remote work (global opportunity)
• Flexible scheduling (part-time / full-time options)
• Structured and professional work environment