[Remote] Customer Service Hospitality – Reservations | Online

Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is seeking service-driven and detail-oriented individuals for a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations and providing a smooth customer experience. No prior experience is required, and training is provided.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Skills

• Strong communication skills with a customer-first approach
• Organized with attention to detail
• Comfortable using online systems and reservation tools
• Ability to manage tasks independently
• Customer service, hospitality, or administrative experience is helpful but not required

Benefits

• Structured onboarding and training
• Access to reservation systems and travel resources
• Ongoing support and professional development
• Flexible work environment
• Collaborative and supportive team culture

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