[Remote] Lock Desk Analyst II

Note: The job is a remote job and is open to candidates in USA. First Colony Mortgage is seeking a Lock Desk Analyst II to support day-to-day lock desk operations. The role involves processing and validating lock requests, ensuring pricing accuracy, and collaborating with internal teams while contributing to process improvement initiatives.

Responsibilities

• Process and validate lock changes, re-locks, and extensions within established policies
• Communicate pricing or lock-related guidance to internal stakeholders
• Reconcile discrepancies in lock data between LOS and pricing engine
• Generate basic reports on lock pipeline activity and turnaround times
• Assist with margin tracking and ensure proper documentation for audit compliance
• Participate in training sessions and special projects as needed

Skills

• Bachelor's degree in Business, Finance, Economics, or related field
• 1–3 years of experience in mortgage lending, lock desk, or loan operations
• Familiarity with pricing engines (Optimal Blue, EPPS) and LOS platforms (Encompass preferred)
• Proficient in Excel, including pivot tables and basic lookups
• Strong analytical and communication skills
• Intermediate Excel proficiency (pivot tables, VLOOKUP, formatting)
• Familiarity with LOS and PPE systems
• Strong documentation and audit readiness
• Ability to multitask and meet daily pricing/locking deadlines
• Professional communication and internal customer support

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

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