**Rewritten Job Title:**

About arenaflex

Welcome to arenaflex, where the sky isn't just the limit—it's our playground. As one of the world's most trusted names in aviation and travel services, arenaflex connects millions of people to their destinations, their families, and their dreams every single day. We pride ourselves on delivering exceptional customer experiences while fostering a workplace culture that values innovation, collaboration, and personal growth.

When you join the arenaflex family, you become part of a dynamic team that's passionate about travel, dedicated to excellence, and committed to making a meaningful impact. Whether you're helping a passenger find their way through a busy terminal, supporting behind-the-scenes operations, or contributing to our corporate functions, your role matters. At arenaflex, we believe that every employee deserves to thrive—both professionally and personally. That's why we invest in your health, your future, and your career development.

We're currently seeking a talented and motivated Staff Assistant to join our Airport Stations Group within the Customer Experience Division. This is a fantastic opportunity for individuals who thrive in fast-paced environments, excel at multitasking, and take pride in providing exceptional administrative support. If you're ready to elevate your career while being part of something truly extraordinary, we invite you to apply today!

Position Overview

Are you organized, proactive, and great at keeping things running smoothly? Do you thrive in environments where no two days are the same? If so, we have the perfect role for you! As a Staff Assistant at arenaflex, you'll be the backbone of our station operations, providing comprehensive administrative support that keeps our teams functioning at their best.

This position is ideal for someone who enjoys variety, values efficiency, and takes satisfaction in helping others succeed. You'll have the opportunity to work alongside talented professionals, learn about the aviation industry from the inside, and develop skills that will serve you throughout your career.

Key Responsibilities

As a valued member of our team, you will be responsible for a wide range of office duties that are essential to our daily operations. Here's what you can expect:

• Calendar & Meeting Management: Organize meeting schedules, coordinate appointments, and ensure smooth communication across teams. You'll be the go-to person for keeping everyone on track and informed.


• Communication Support: Draft, file, and distribute correspondence. You'll handle phone coverage with professionalism, welcoming and directing clients while maintaining a positive first impression for arenaflex.


• Visitor Relations: Greet and coordinate clients, ensuring they feel valued and well-cared for during their interactions with our organization.


• Mail & Supplies Management: Handle incoming and outgoing mail, order office supplies, and manage distribution to ensure our teams have what they need to succeed.


• Financial Administration: Reconcile P-card spending, process finance transactions in Workbrain for management and ground staff, and assist with budget preparation and reconciliation—including monthly closeouts of landing fees.


• Event Planning: Support station event planning, coordination, and execution, including team celebrations, lunch meetings, holiday parties, and recognition events.


• Employee Onboarding Support: Track and ensure employees complete onboarding obligations, including system access, storage assignments, mailboxes, uniforms, badges, fingerprinting, training, and more.


• Technology Support: Investigate and escalate office technology issues, including phone systems and copier machines, ensuring minimal disruption to operations.


• Record Maintenance: Maintain employee records, station meeting schedules (including monthly emergency response), and various periodic reports such as performance, audit, cost, employee engagement, and recognition metrics.


• Manual Updates & Documentation: Update required manuals and maintain all security-related documentation with precision and attention to detail.


• Regulatory Compliance: Manage records for OSHA and safety requirements (301 forms, weekly and annual documentation) and support auditing activities as needed.


• Timekeeping & Data Entry: Assist with timekeeping functions, data entry, data verification, reconciliations, and record-keeping to ensure accurate payroll and attendance tracking.


• Incentive Fund Tracking: Track and verify incentive funds earned by team members, ensuring fair and accurate distribution.


• Vendor & Department Liaison: Liaise with CRE/Departments and vendors to track local programs and initiatives as needed.


• Cross-Functional Collaboration: Lead or coordinate work with other ground staff to ensure seamless operations across departments.


• Backup Functions: Act as backup for other finance-related functions as required, providing flexibility and support during peak periods or absences.

Essential Qualifications

To succeed in this role, you'll need:

• Education: A Bachelor's degree is required.


• Experience: Prior office or administrative experience is essential. You should be comfortable in a support role and familiar with the demands of a busy office environment.


• Technical Proficiency: Strong knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. You'll need to create documents, manage spreadsheets, build presentations, and communicate effectively via email.


• Organizational Skills: Exceptional attention to detail, with the ability to prioritize tasks and meet deadlines consistently.


• Multi-tasking Abilities: Capacity to thrive in a fast-paced environment while handling multiple responsibilities simultaneously.


• Self-Motivation: Strong self-starter with excellent interpersonal skills and the ability to work independently or as part of a team.


• Communication Skills: Ability to understand concepts and functionality of specific software and programs, and to adapt quickly to new systems and processes.

Preferred Qualifications

While not required, the following would be considered a plus:

• Previous experience in the aviation or travel industry


• Familiarity with airline-specific software and systems


• Experience in customer-facing roles


• Knowledge of corporate policies, procedures, and organizational structures

Skills & Competencies

At arenaflex, we look for candidates who embody our core values. The ideal candidate will demonstrate:

• Professionalism: Representing arenaflex with integrity and representing our brand positively in all interactions.


• Adaptability: Embracing change with flexibility and composure, especially in dynamic environments.


• Initiative: Proactively identifying needs and taking action without needing constant direction.


• Team Player: Collaborating effectively with colleagues across departments and levels.


• Problem-Solving: Approaching challenges with creativity and resourcefulness to find effective solutions.


• Confidentiality: Handling sensitive information with discretion and maintaining professional boundaries.

Career Growth & Development Opportunities

At arenaflex, your career journey is just beginning. We believe in investing in our employees' growth and providing pathways for advancement. As a Staff Assistant, you'll gain invaluable experience in aviation operations, administrative best practices, and financial processes. This role serves as an excellent foundation for future opportunities within arenaflex, including:

• Senior Administrative Roles


• Station Operations Management


• Customer Experience Leadership Positions


• Finance and Accounting Specializations


• Human Resources Support Roles

You'll have access to training programs, mentorship opportunities, and professional development resources designed to help you reach your full potential. Whether you aspire to grow within arenaflex or build skills that serve you anywhere, we're committed to supporting your goals.

Work Environment & Culture

arenaflex is more than a workplace—it's a community. We foster an inclusive environment where diversity is celebrated, and every voice matters. Our 20+ Employee Business Resource Groups connect colleagues to our customers, suppliers, communities, and shareholders, helping employees reach their maximum potential while creating a workplace where everyone belongs.

We value work-life balance and understand that happy employees make for better team members. Our culture encourages collaboration, innovation, and mutual respect. When you join arenaflex, you're not just taking a job—you're becoming part of a legacy that connects people and places across the globe.

Compensation & Benefits

We recognize that great work deserves great rewards. That's why arenaflex offers a comprehensive benefits package designed to support your wellbeing and financial security:

• Competitive Pay: Earn $26 per hour with opportunities for growth based on performance and experience.


• Health & Wellness: Access to health, dental, vision, and prescription benefits starting on day one. We also offer virtual doctor visits and flexible spending accounts to help you manage healthcare costs.


• Retirement Savings: Participate in our 401(k) program with employer contributions available after one year of service (depending on workgroup).


• Wellness Programs: Take advantage of resources and support designed to help you be your best self—physically, mentally, and emotionally.


• Employee Assistance Program: Access confidential support for personal and professional challenges.


• Perks & Discounts: Enjoy exclusive discounts on travel, hotels, car rentals, cruises, and more. Yes, as an arenaflex employee, you'll receive travel benefits too!


• Pet Insurance: Because we know your furry family members matter too.

Join the arenaflex Family

Are you ready to make a meaningful impact while building a rewarding career? At arenaflex, you'll find more than a job—you'll find a purpose. You'll feel the satisfaction of contributing to the smooth operation of a world-class organization while developing skills that will last a lifetime.

We believe in hiring the best and treating them even better. Our commitment to diversity, inclusion, and belonging means you'll be working alongside talented individuals from all walks of life, united by a common goal: delivering exceptional experiences to the people we serve.

If you're organized, motivated, and ready to embrace new challenges, we encourage you to apply today. Take the first step toward an exciting career with arenaflex—where your journey becomes our story.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to Begin Your arenaflex Journey? Apply Now!