Senior Director, Global Head of Trust and Safety – Adversarial Abuse Prevention and Analytics

About arenaflex

Welcome to arenaflex, where creativity meets cutting-edge technology, and the power of connection transforms how the world shares and discovers stories. At arenaflex, we believe that everyone deserves a voice, and that the world becomes a richer place when we listen, share, and build community through our stories. As one of the most influential platforms on the internet, arenaflex connects billions of people across the globe, enabling creators to share their passions, educators to illuminate minds, and entertainers to bring joy to millions.

Our mission extends beyond entertainment—we are dedicated to fostering a safe, inclusive, and trusted environment where creators and viewers can freely express themselves without fear of harm or exploitation. This commitment to safety and trust forms the foundation of everything we do, and it's why we're seeking an exceptional leader to guide our most critical defensive operations.

Working at the intersection of state-of-the-art technology and boundless creativity, we move at the speed of culture with a shared purpose: to show people the world and help them discover what matters most to them. At arenaflex, you'll find a workplace where innovation thrives, diversity is celebrated, and your contributions genuinely impact how billions of people experience digital media.

Join Our Trust and Safety Team

Are you ready to take on a leadership role that sits at the heart of protecting one of the world's most dynamic digital ecosystems? arenaflex is seeking a visionary Senior Director to lead our Global Adversarial Abuse Prevention and Analytics team—a group dedicated to safeguarding our platform, users, and creators from evolving threats and malicious actors.

This is more than a job; it's an opportunity to shape the future of online safety and define how a global platform protects its community. You'll lead teams that are on the front lines of detecting emerging abuse patterns, developing sophisticated analytical frameworks, and creating transparent reports that promote accountability and trust worldwide.

Role Overview

As the Senior Director, Global Head of Adversarial Abuse Prevention and Analytics, you will be responsible for overseeing all aspects of adversarial abuse management, including account takeovers, terminated user enforcement, engagement manipulation, spam detection, and emerging threat vectors. You will lead two critical teams: the Adversarial Abuse team, responsible for early detection of emerging trends and operational enforcement, and the Business Analytics team, tasked with measuring abuse, generating actionable insights, and producing transparency reports for stakeholders around the world.

This leadership position requires occasional on-call availability, including weekend coverage on a rotational basis, as our global operations operate around the clock to protect our community.

What You'll Do

Your responsibilities will span strategic vision, operational excellence, and team leadership across multiple functional areas:

• Lead and inspire the Adversarial Abuse team responsible for identifying and removing bad actors attempting account takeovers, spam, engagement manipulation, circumventing enforcement actions, and other forms of platform abuse


• Direct the Business Analytics team in generating critical insights, estimating uncaught badness across the platform, and producing comprehensive Transparency Reports for countries worldwide


• Understand, anticipate, and intelligently moderate risks from new and scaling industry trends, including emerging technologies like generative artificial intelligence that may be exploited by malicious actors


• Collaborate with the Policy Development team to create policies using account, social, and content signals that effectively describe and address harmful behavior


• Drive effective and efficient operational performance in quality, service levels, and throughput within a global team operating 24×7 across multiple time zones


• Attract, retain, manage, and develop top talent by fostering a culture of excellence, innovation, and continuous learning


• Manage escalations with rapid turnaround times, providing data and content-driven insights while implementing solutions


• Build strong relationships with cross-functional partners including Product Management, Engineering, Global Operations, and Policy Development to launch new products and policies that effectively prevent adversarial abuse


• Communicate complex technical and strategic concepts to executive leadership, board members, and external stakeholders with clarity and impact

What We're Looking For

Essential Qualifications

We are seeking a leader with a proven track record of managing complex, high-stakes operations in technology, financial services, or related industries. The ideal candidate will bring:

• A Bachelor's degree from an accredited institution or equivalent practical experience demonstrating analytical rigor and business acumen


• A minimum of 2 years of experience in risk management, fraud fighting at scale, and building/delivering analytical insights that drive measurable business outcomes


• At least 2 years of experience working with engineering teams that build data infrastructure and machine learning models, demonstrating the ability to translate technical capabilities into operational solutions


• Minimum 2 years of experience leading teams with the ability to work non-standard weeks as accelerations require, including weekend and holiday coverage on a rotational basis


• Demonstrated ability to navigate ambiguity while making data-driven decisions in fast-paced, rapidly evolving environments


• Strong executive presence with exceptional communication skills, capable of influencing stakeholders at all levels of the organization


• Proven ability to build and maintain relationships with cross-functional partners across Product, Engineering, Legal, and Operations

Preferred Qualifications

While not required, the following qualifications will help you stand out:

• Advanced degree in a related field such as Statistics, Engineering, Data Science, Business Analytics, or equivalent practical experience


• Minimum 2 years of experience with analysis of large datasets and anomaly detection techniques, including proficiency in statistical modeling and machine learning applications


• Demonstrated interest or experience in anti-abuse operations, including knowledge of threat actor tactics, techniques, and procedures


• Proficiency in SQL, R, or Matlab for data analysis and statistical modeling


• Advanced degree in a quantitative field (e.g., Economics, Statistics, Computer Science, Applied Mathematics)


• Experience with cloud computing platforms and distributed data processing systems


• Knowledge of international regulatory frameworks and compliance requirements related to platform safety and data privacy


• Background in content moderation,Trust & Safety, or adjacent fields at scale

Skills and Competencies

To succeed in this role, you'll need to demonstrate:

• Strategic Thinking: The ability to synthesize complex data streams into coherent strategies that address both immediate threats and long-term platform protection


• Data-Driven Decision Making: Exceptional business judgment and analytical skills, including the ability to use data to drive strategy and business action while managing ambiguity through quantitative insights


• Cross-Functional Collaboration: Outstanding interpersonal skills and the ability to build relationships with partners across Product, Engineering, Operations, and Policy teams


• Operational Excellence: Experience managing 24×7 global operations with a focus on quality, efficiency, and continuous improvement


• Team Leadership: Proven ability to attract, develop, and retain top talent while fostering an inclusive, high-performance culture


• Executive Communication: Excellent verbal and written communication skills, with the ability to present complex findings to executive leadership and board-level audiences


• Adaptability: Comfort operating in a rapidly changing industry with evolving threats and regulatory landscapes


• Technical Fluency: Ability to engage effectively with engineering and data science teams, understanding technical constraints and opportunities

Career Growth and Development

At arenaflex, we invest in your professional growth and development. As a senior leader in our Trust and Safety organization, you'll have access to:

• Leadership Development Programs: Comprehensive training and development opportunities to sharpen your strategic thinking and executive capabilities


• Exposure to Cutting-Edge Technology: Work with state-of-the-art machine learning, artificial intelligence, and data infrastructure that powers one of the world's largest platforms


• Cross-Functional Mobility: Opportunities to rotate through different roles and teams, gaining breadth of experience across Product, Engineering, Policy, and Operations


• Industry Leadership: Platform to represent arenaflex in industry forums, regulatory discussions, and public policy conversations about platform safety


• Global Impact: The chance to shape how a global platform approaches trust and safety, influencing billions of users worldwide


• Mentorship: Access to experienced mentors and sponsors who will help you navigate your career path and develop as a leader

Work Environment and Culture

arenaflex offers a unique work environment that combines the best of technology innovation with creative freedom. Here's what you can expect:

• Collaborative Culture: Work alongside talented individuals from diverse backgrounds who share your passion for protecting users and fostering safe online communities


• Innovation Freedom: We encourage experimentation and novel approaches to solving complex problems—your ideas will be heard and valued


• Work-Life Balance: Competitive benefits including flexible work arrangements, generous time off, and wellness programs designed to support your well-being


• Inclusive Environment: A workplace where different perspectives are celebrated, and everyone has the opportunity to thrive


• Meaningful Work: The satisfaction of knowing that your work directly contributes to keeping millions of users safe from harm


• State-of-the-Art Facilities: Modern offices designed for collaboration, creativity, and productivity

Compensation and Benefits

arenaflex offers competitive compensation packages designed to attract and retain the best talent. Our benefits include:

• Competitive Salary: Market-leading compensation commensurate with experience and qualifications


• Annual Bonus: Performance-based annual bonuses that reward individual and company success


• Equity Participation: Stock options or equity grants that allow you to share in arenaflex's long-term success


• Comprehensive Health Coverage: Medical, dental, and vision insurance for you and your family


• Retirement Benefits: 401(k) or equivalent retirement savings plan with company matching


• Generous Time Off: Paid time off including vacation, sick leave, and holidays


• Parental Leave: Comprehensive paid leave for new parents


• Professional Development: Learning and development budget for courses, conferences, and certifications


• Wellness Programs: Access to fitness facilities, mental health resources, and wellness initiatives


• Relocation Assistance: For eligible candidates, support with relocation to our San Bruno headquarters

Location

This position is based in San Bruno, California—the heart of Silicon Valley, where innovation thrives and talent converges. While we value the flexibility of remote work, this role requires regular in-person collaboration with cross-functional partners and team members.

Why arenaflex?

At arenaflex, we don't just watch culture—we help create it. We explore novel ideas, solve real problems, and have fun while doing it. Our work matters. Every day, we help billions of people discover new perspectives, connect with communities, and find their voice. By joining arenaflex, you become part of something bigger than yourself—a global movement dedicated to empowering human expression while keeping our community safe.

If you're passionate about using data, technology, and strategic thinking to protect users and build trust in digital platforms, we want to hear from you. This is your opportunity to make a meaningful impact at a company that values innovation, creativity, and the power of human connection.

Apply Today

Ready to lead the fight against adversarial abuse and help shape the future of platform safety? We invite you to apply and join our mission to make arenaflex the safest, most trusted platform for creators and viewers around the world.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Note: This position may require occasional on-call availability, including weekend and holiday coverage on a rotational basis, to support our 24×7 global operations.