Senior Lead Analytics Consultant – Small Business Lending & Operations Analytics

Join arenaflex: Shape the Future of Analytics

At arenaflex, we believe that exceptional talent drives exceptional results. We are on a mission to put our clients at the center of everything we do, and we're searching for accomplished professionals who share our commitment to excellence, innovation, and inclusive leadership. If you're ready to make a meaningful impact while growing your career in a dynamic, collaborative environment, we invite you to explore this exciting opportunity.

As a Senior Lead Analytics Consultant within our Cards, Retail, and Merchant Services (CRMS) Operations Analytics group, you'll play a pivotal role in transforming how we approach Small Business Lending and CRMS Operations. This isn't just another analytics role—this is a chance to be at the forefront of strategic decision-making, driving initiatives that directly impact our ability to serve customers while maintaining the highest standards of regulatory compliance and risk management.

About the Role

The Senior Lead Analytics Consultant position represents a unique blend of analytical prowess, strategic thinking, and leadership capability. You'll serve as a trusted advisor to management, helping to shape analytical frameworks that address highly complex business and technical challenges. Your work will extend beyond traditional reporting—you'll be expected to identify opportunities, propose innovative solutions, and lead initiatives that optimize our customer collections processes and operational efficiency.

This role offers the opportunity to work across multiple dimensions of our business, collaborating with stakeholders at all levels to deliver insights that matter. You'll be responsible for developing metrics and reporting structures that not only measure performance but drive actionable change throughout the organization.

What You'll Do

As a key contributor to our Analytics team, you will:

• Act as a strategic consultant to senior management, developing and influencing analytical approaches for highly complex business and technical requirements that span multiple functional areas


• Strategically engage, develop, and maintain strong operating relationships with business partners, stakeholders, and professionals across the organization while serving as an expert advisor to leadership teams


• Lead the strategy and resolution of notably complex and unique challenges, delivering solutions that are long-term, large-scale, and require vision, innovation, and coordination of multifaceted activities including Business Intelligence and self-service solutions


• Provide vision, direction, and expertise to senior management on implementing revolutionary and significant business solutions that align with organizational objectives and drive measurable outcomes


• Lead critical initiatives, mentor and manage less experienced staff, and coordinate with external contractors to achieve project objectives


• Develop comprehensive metrics and reporting frameworks that identify opportunities for operational improvement and regulatory compliance enhancement


• Create and present compelling data narratives tailored to diverse audiences, translating complex analytical findings into actionable business recommendations

Required Qualifications

To succeed in this role, you'll need:

• Experience: Minimum of 7+ years in Analytics, Reporting, Financial Modeling, or Statistics—or an equivalent combination of experience, training, military experience, and/or education that demonstrates the required capabilities


• Analytical Expertise: Demonstrated ability to analyze complex data sets, identify patterns, and translate findings into strategic recommendations


• Communication Skills: Excellent verbal, written, and interpersonal communication skills with the ability to present technical information to non-technical stakeholders


• Project Management: Strong ability to manage multiple initiatives simultaneously while maintaining attention to detail and accuracy

Desired Qualifications

While we value all candidates, the following qualifications will set you apart:

• Technical Proficiency: Advanced degree or skill in Business Intelligence tools such as Tableau or Power BI, along with proficiency in SAS, Python, and SQL Server development using Management Studio, Integration Services, Reporting Services, and Analysis Services


• Database Experience: Experience working with multiple database systems including Oracle, DB2, and Teradata


• Industry Knowledge: Experience in Financial Services with emphasis on Consumer Lending, including Collections, Servicing, Small Business Lending, Credit Card, Retail Services, Personal Lending, and Deposit products


• Analytical Capabilities: Ability to research, trend/analyze, compile, and execute complex analysis on critical data, then summarize and recommend new approaches and solutions based on those results


• Presentation Skills: Excellent ability to relate a story tailored to audiences with diverse backgrounds through BI and other mediums backed by strong analytics and data


• Adaptability: Ability to handle ambiguity and work independently while navigating changing priorities and requirements


• Collaboration: Experience developing partnerships and participating with other business and functional areas, with the ability to work effectively in team environments across all organizational levels


• Initiative: Ability to take initiative, identify opportunities, and implement change or recommend solutions proactively

Why arenaflex?

At arenaflex, we understand that our greatest asset is our people. That's why we've created a work environment that fosters growth, innovation, and belonging. When you join our team, you become part of a community that values diversity, equity, and inclusion—where every individual feels valued and inspired to contribute their best work.

Career Growth and Development

We believe in investing in our employees' professional development. As a Senior Lead Analytics Consultant at arenaflex, you'll have access to:

• Comprehensive training programs and professional development opportunities


• Mentorship from industry experts and senior leaders


• Clear career advancement pathways within our analytics and operations functions


• Exposure to cutting-edge technologies and analytical methodologies


• Cross-functional collaboration opportunities that broaden your business acumen

Our Culture

Our culture is built on a foundation of integrity, collaboration, and customer focus. We believe that diverse perspectives strengthen our organization, and we're committed to creating an environment where all employees can thrive. You'll work alongside talented professionals who are passionate about data-driven decision-making and committed to delivering exceptional results for our customers.

Compensation and Benefits

We recognize that exceptional talent deserves exceptional rewards. The pay range for this position is $45 - $65 hourly, depending on experience and qualifications. In addition to competitive compensation, arenaflex offers a comprehensive benefits package that includes:

• Health, dental, and vision insurance


• Retirement savings plans with company matching


• Paid time off and holidays


• Professional development reimbursement


• Employee assistance programs


• Wellness programs and resources

Ready to Make an Impact?

If you're a results-driven analytical professional who thrives in complex, fast-paced environments and is passionate about driving meaningful change, we want to hear from you. Join arenaflex and help us build a better tomorrow—one insight at a time.

This is your opportunity to be part of something bigger. It's all starts with exceptional talent. It all starts with you.