Support Specialist, Client Services

Plus Relocation is a company that values meaningful work and is looking for a dynamic team player to join their Client Services team. The Client Services Support Specialist will handle various administrative tasks, ensuring smooth operations and enhancing the customer experience.

Responsibilities

• In this role, you’ll be the go-to support for our Client Services team, making sure every detail is handled with care and accuracy. Your day-to-day might include:
• Setting up new client initiations quickly and correctly (first impressions matter!)
• Tackling administrative tasks like data entry and document uploads that keep things moving
• Preparing and double-checking relocation and assignment cost projections
• Creating, reviewing, and updating reports for both clients and vendors
• Performing quality assurance audits to keep relocating employee files in tip-top shape
• Managing the Elo inbox — answering routine questions and solving the trickier ones, too
• Spotting opportunities for process improvements and helping us enhance the customer experience
• Showing up consistently and reliably, because your presence makes a difference
• ✨ No two days are the same — and that’s exactly what keeps this role exciting!

Skills

• Minimum 1 year of experience in an administrative or customer service role
• College degree preferred or equivalent experience

Benefits

• Annual discretionary profit-sharing bonus
• Paid floating holiday
• 401(k) retirement contributions
• Multiple medical plan options with a significant portion of premiums paid by the company
• Dental and vision coverage
• Health Savings Account (HSA) with employer contributions
• Paid Time Off (PTO) and paid volunteer hours
• Company-paid life, AD&D, short- and long-term disability insurance
• Employee Assistance Program (EAP)
• Wellness incentives and strengths-based development culture
• Flexible work options (hybrid)

Company Overview