Technical Writer I

Daikin Applied is the world's largest HVAC company and is seeking a Technical Writer to create technical documents for HVAC systems. The role involves developing technical content through research and collaboration with engineers and cross-functional teams to produce clear documentation for product communication.

Responsibilities

• Author and maintain a large volume of technical operation manuals and other service documents
• Work with applicable engineers to develop detailed descriptions of the equipment/unit controls, including installation, interface, operation modes, operation sequence, controller input, outputs, communication, system status, alarms and troubleshooting
• Assist in proofing and editing technical publications of other writers for conformance to style and format
• Organize and research available data and write technical manuscripts from the data, including procedures and parts lists
• Determine illustration needs and recommend content to illustrators
• Meet with other writers to determine project assignments and report project status
• Schedule and conduct review meetings to approve new or revised publications before the final version is released
• Assist in the development and revision of style guides that meet the specific needs of company products
• Perform other work-related tasks as assigned

Skills

• Bachelor's degree from a four-year college or university in English, Journalism, Technical Communication, Professional Writing
• 1-2 years of Technical Writing experience with a heavy emphasis on developing documentation for commercial products system communications and controls
• Proficiency of authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop)
• Knowledge of Microsoft 365 products, including Outlook, Skype for Business, Microsoft Teams, OneDrive, SharePoint
• Analytical - Ability to gather and assess documentation to create and update user documentation in compliance with engineering technical input, best practices, and department standards
• Ability to translate highly technical concepts into understandable content for the end user
• Project Management - Ability to determine project scope budget and execute and complete assigned projects and deliverables
• Problem-Solving - Ability to balance work volume and quality and appropriately escalate potential risks and issues to management
• Must be able to work independently as well as collaborate with a team to publish high-quality technical documentation
• HVAC Industry preferred
• Work visa sponsorship is not available for this position

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

Company Overview