FCCI Insurance Group is focused on creating connections and building lasting relationships. They are currently seeking an experienced professional to provide customer service for billing inquiries and manage billing operations related to property and casualty insurance policies.
Responsibilities
- Provide customer service for billing inquiries and handle other administrative and system related tasks in support of billing functions
- Manage billing operations related to property and casualty (P&C) insurance policies
- Ensure accurate and timely billing, maintain compliance with industry standards, and provide excellent service to both internal teams and external clients, including policyholders and agency partners
- Serve as front line customer service liaison for internal and external customers
- Ensure correct invoicing to policyholders, and complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions
- Review billing-related transactions and make determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds
Skills
- Experience in customer service for billing inquiries
- Ability to handle administrative and system related tasks in support of billing functions
- Knowledge of billing operations related to property and casualty (P&C) insurance policies
- Ensuring accurate and timely billing
- Maintaining compliance with industry standards
- Providing excellent service to both internal teams and external clients, including policyholders and agency partners
- Serving as front line customer service liaison for internal and external customers
- Ensuring correct invoicing to policyholders
- Reviewing billing-related transactions
- Making determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds
- Ability to work a hybrid schedule from the Sarasota corporate office
Benefits
- Flexible Work Environment
- Paid Family Leave
- Competitive PTO & Holidays
- Recognition & Bonus Programs
- Medical, Vision, Dental & Life Insurance
- Employee Referral Bonus
- Paid Volunteer Time
- 401(k) Match & Profit-Sharing
Company Overview
FCCI Insurance Group provides commercial property and casualty insurance. It was founded in 1959, and is headquartered in Sarasota, Florida, USA, with a workforce of 501-1000 employees. Its website is http://www.fcci-group.com.