Business Intake Coordinator

Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. They are seeking a Business Intake Coordinator to manage client implementations on electronic billing systems and liaise with attorneys, clients, and vendors to ensure compliance and timely completion of billing processes.

Responsibilities

• Manages and tracks all client implementations on applicable electronic billing systems
• Effectively liaising with attorneys, clients, middleware vendors and other administrative teams to meet the timeline for implementation and the specific electronic billing system requirements
• Monitor all active matter transitions to e-billing, prioritizing and ensuring their timely completion
• Identifying and documenting compliance requirements for each client’s e-billing process
• Coordinating client guideline review and implementation
• Reviews new matters to ensure all relevant electronic billing information is properly entered into the billing system so that invoices are ready to submit electronically when approved
• Follows up with partners, secretaries, and clients, as appropriate, to obtain the required information
• Assesses implementation process for improvements and possible efficiencies
• Participating in firm-wide and departmental compliance projects and initiatives
• Performing other duties as assigned
• Processing write-offs per Firm policy
• Assistance with the creation and distribution of daily, weekly, monthly reports

Skills

• Bachelor's degree and internship/work experience or 1-3 years' experience in legal e-billing may substitute for education
• Intermediate knowledge of Microsoft Excel and Outlook
• Strong reading comprehension, analytical and problem solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high volume environment to meet deadlines and daily requirements
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills
• Knowledge of legal billing and Middleware systems
• Experience in project management
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.)

Benefits

• 401(k) retirement savings plan
• Medical
• Dental
• Vision
• Disability
• Life insurance
• 401k match
• Generous PTO plan
• Access to corporate discount plans and other benefits

Company Overview